At a Glance
- Tasks: Provide top-notch export customer service and administrative support.
- Company: Established British manufacturer in industrial equipment.
- Benefits: Competitive salary up to £30,000 and dynamic work environment.
- Other info: Great opportunity for career growth in an international business.
- Why this job: Join a vibrant team and enhance your skills in a global setting.
- Qualifications: Customer service experience and fluent German required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Banbury
Office Based Role
Salary: up to £30,000 per annum
Ref: 8232CS
The company: A well-established British manufacturer specialising in the design and production of industrial equipment.
Main duties: To provide outstanding export customer service and administrative support
The role:
- Act as a first point of contact and respond to customer enquiries in a timely manner
- Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
- Support with export and custom documentation
- Liaise with logistics department to coordinate domestic and international freight
- Ensure customer information is recorded accurately and update on the system when necessary
- Assist with invoicing and general commercial administration
The candidate:
- Previous customer service and administrative experience - Essential
- Fluent in German to business standard - Desirable
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: up to £30,000 per annum
Export Customer Service Administrator with German in Oxford employer: FRENCH SELECTION
As a well-established British manufacturer based in Banbury, we pride ourselves on fostering a supportive and dynamic work environment that values employee growth and development. Our commitment to outstanding export customer service is matched by our dedication to providing comprehensive training and career advancement opportunities, making us an excellent employer for those looking to make a meaningful impact in their roles. Join us and be part of a collaborative team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Service Administrator with German in Oxford
✨Tip Number 1
Make sure you know the company inside out! Research their products, values, and culture. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, try role-playing common customer service scenarios with a friend. It’ll boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the job. Don’t miss out!
We think you need these skills to ace Export Customer Service Administrator with German in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your fluency in German and any relevant IT skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Export Customer Service Administrator role. Be sure to mention your passion for providing outstanding customer service and your ability to handle enquiries efficiently.
Show Off Your Communication Skills:Since this role involves liaising with customers and logistics, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively communicate in both English and German.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. Just head over to the vacancies page, search for job reference 8232CS, and submit your application. We can’t wait to hear from you!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your German
Since fluency in German is essential for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in German to boost your confidence.
✨Know the Company Inside Out
Research the company’s history, products, and values. Understanding their position in the market and their customer service approach will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
Think of examples from your previous experience where you provided excellent customer service. Be ready to discuss how you handled difficult situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Familiarise Yourself with Export Processes
Since the role involves export and customs documentation, brush up on your knowledge of these processes. Being able to discuss them confidently will show that you’re proactive and ready to hit the ground running.
