At a Glance
- Tasks: Support account managers by providing excellent customer service and handling admin tasks.
- Company: Award-winning company offering global IT solutions.
- Benefits: Competitive salary, training provided, and opportunities for growth.
- Other info: Proactive environment with room for progression.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Fluent in French and experience in sales support or customer service.
The predicted salary is between 29000 - 29000 £ per year.
A well-established and award-winning company who provide brands with IT solutions on a global scale.
Main duties:
- An exciting opportunity for an ambitious individual to use their problem-solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently.
The role:
- Be the main point of contacts with customers and liaising with internal teams
- Create and process quotations achieving fast turnaround
- Negotiate and liaise with suppliers
- Be responsible for order processing
- Ensure all information is recorded accurately on the CRM system
- Prepare reports and data as needed by account managers
- Coordinate purchasing and logistics
- Other admin duties as needed
- Room for progression and growth
- Training provided
The candidate:
- Fluent in French (written and spoken) essential
- Experience in a sales support or customer service role recommended
- Excellent communication skills with the ability to focus on customer satisfaction
- Organised, proactive and able to work as part of a team
- Strong IT skills including knowledge of Microsoft Office applications
- Must live within a commutable distance
The salary: £29,000 per annum plus benefits
French speaking Sales Support Coordinator in Norfolk employer: FRENCH SELECTION
Join a well-established and award-winning company in Northwich, where your role as a French speaking Sales Support Coordinator will be pivotal in delivering exceptional customer service. With a strong emphasis on employee growth, you will benefit from comprehensive training and ample opportunities for progression within a supportive and dynamic work culture that values teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land French speaking Sales Support Coordinator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Coordinator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they focus on IT solutions. Be ready to showcase how your problem-solving skills can help their account managers shine. Practice common interview questions and think of examples that highlight your customer service experience.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Use the job reference 4309SF when you apply, and make sure to highlight your French language skills and any relevant sales support experience. We want to see what you've got!
We think you need these skills to ace French speaking Sales Support Coordinator in Norfolk
Some tips for your application 🫡
Show Off Your French Skills:Since this role requires fluency in French, make sure to highlight your language skills right at the top of your application. Use clear examples of how you've used your French in previous roles, especially in customer service or sales support.
Tailor Your CV and Cover Letter:We want to see how you fit into our team! Customise your CV and cover letter to reflect the specific skills and experiences that match the job description. Mention your problem-solving abilities and any relevant IT skills to catch our eye.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Support Coordinator role. Remember, we’re looking for organised and proactive individuals!
Apply Through Our Website:To ensure your application gets to us smoothly, please apply through our website. Head over to the vacancies page, search for job reference 4309SF, and submit your application there. It’s the best way to get noticed by our team!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your French
Since fluency in French is essential for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in French to boost your confidence.
✨Know the Company Inside Out
Research the company thoroughly. Understand their IT solutions and how they support brands globally. This will not only help you answer questions but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. Highlight your problem-solving skills, as these are crucial for supporting account managers and ensuring customer satisfaction.
✨Get Familiar with CRM Systems
Since you'll be responsible for recording information accurately on the CRM system, it’s a good idea to familiarise yourself with common CRM software. If you have experience with any specific systems, be ready to discuss that during the interview.
