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- Tasks: Be the go-to person for clients, managing tours and boosting sales.
- Company: Established tour operator specialising in UK and Ireland travel experiences.
- Benefits: Competitive salary, hybrid work, and a vibrant team culture.
- Why this job: Combine your passion for travel with your Mandarin skills to make an impact.
- Qualifications: Fluent in Mandarin and experience in travel or tour operations required.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 24000 - 40000 £ per year.
The Company:
A well-established tour operator specialising in creating tours in Great Britain and Ireland.
Main duties:
An exciting opportunity to be the main point of contact with clients building relationships with the aim to increase sales while ensuring Tour operations are managed efficiently.
The Role:
- To develop a relationship with your clients to understand their needs ensuring the products are best suited in order to increase sales and growth in the Far East.
- Be able to understand the client’s sales cycle ensuring quotes are relevant.
- Supporting the Far East Sales Team in meeting client’s requirements ensuring the best product is offered to maximise sale.
- Be responsible for preparing itineraries, costings and quotes.
- Ensuring offers are competitive and profitable.
- Resolving any client queries as needed.
- Additional tasks may include: supporting the client during a tour ensuring itineraries, documents, hotel placements are checked, support 24-hour emergency assistance, support team members.
- Following a successful probation period, this position is offered on a hybrid working system.
The candidate:
- Fluent in Mandarin (written and spoken) essential.
- Experience working within the travel or tour operations industry needed.
- Knowledge of destinations in Great Britain and Ireland beneficial.
- Passion for travel and tourism.
- Excellent communication and organisational skills.
- Proactive, dynamic and ability to multi-task.
- IT literate.
- Able to work as part of a team as well as to take initiatives.
The Salary: up to £40,000 per annum depending on experience.
Mandarin speaking Travel Account and Operations Executive employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin speaking Travel Account and Operations Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who speak Mandarin. They might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their client base and how you can contribute to increasing sales in the Far East market.
✨Tip Number 3
Show off your passion for travel! Share your experiences and knowledge about Great Britain and Ireland during interviews to demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and processed quickly. Just search for job reference: 4302OM.
We think you need these skills to ace Mandarin speaking Travel Account and Operations Executive
Some tips for your application 🫡
Show Off Your Mandarin Skills: Since this role requires fluency in Mandarin, make sure to highlight your language skills right at the top of your application. Use examples that showcase your ability to communicate effectively in both written and spoken Mandarin.
Tailor Your Experience: We want to see how your past experiences relate to the travel and tour operations industry. Be specific about your previous roles and how they’ve prepared you for this position. Don’t just list duties; explain how you excelled in them!
Be Personable: This job is all about building relationships with clients, so let your personality shine through in your application. Use a friendly tone and share any relevant anecdotes that demonstrate your passion for travel and customer service.
Apply Through Our Website: To make sure your application gets noticed, apply through our website as instructed in the job description. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at French Selection
✨Know Your Stuff
Make sure you brush up on your knowledge of travel and tour operations, especially in Great Britain and Ireland. Familiarise yourself with popular destinations and current trends in the industry. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Mandarin Skills
Since fluency in Mandarin is essential for this role, be prepared to demonstrate your language skills during the interview. Practice common phrases or scenarios you might encounter in client interactions. This will show that you're ready to engage with clients effectively right from the start.
✨Highlight Your Relationship-Building Skills
This role involves developing strong relationships with clients, so think of examples from your past experiences where you've successfully built rapport. Be ready to discuss how you understand client needs and how you’ve tailored solutions to meet those needs.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and how you handle client queries. Think about potential challenges you might encounter in the role and prepare your responses. This will demonstrate your proactive approach and readiness to tackle issues head-on.
