At a Glance
- Tasks: Assist the Export department and deliver top-notch customer service to high-end clients.
- Company: High-quality manufacturer in the décor industry with a focus on excellence.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Other info: Ideal for those passionate about international business and customer relations.
- Why this job: Join a dynamic team and enhance your language skills while making an impact.
- Qualifications: Fluent in French and German with senior customer service experience.
A high-quality manufacturer in the décor industry is seeking a Trilingual French and German Speaking Export Customer Service Advisor.
Main duties:
- Assist the Export department and deliver excellent customer service to high-end customers.
- Handle all queries received via email and website.
- Answer calls from customers and Sales Managers.
- Generate orders and data inputting.
- Manage customs and export paperwork for deliveries.
- Assist colleagues/other departments in busy periods.
- Perform administrative duties as required.
The candidate:
- Fluent in both French and German (both written and verbally).
- Senior experience in customer service (ideally from prestige product/high-end customers).
- Experience or knowledge in import/export or customs documents - ideal.
- Ability to work under pressure and to deadlines.
- Team player and excel in building cooperation.
- IT literate.
Salary: Up to £30,000 depending on experience.
Trilingual French and German Speaking Export Customer Service Advisor in Manchester employer: FRENCH SELECTION
As a high-quality manufacturer in the décor industry, we pride ourselves on fostering a collaborative and dynamic work environment in Manchester. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive while delivering exceptional service to our prestigious clientele. Join us to be part of a supportive culture that values multilingual skills and offers competitive salaries alongside a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Trilingual French and German Speaking Export Customer Service Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a role as an Export Customer Service Advisor, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Practice makes perfect! Brush up on your French and German skills before interviews. You want to impress with your language abilities, especially since this role requires fluency. Try having mock conversations or even recording yourself.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've handled tough situations in the past. Think about times you went above and beyond for a customer, especially in high-pressure scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Head over to the French Selection UK site, search for job reference 1218FG, and let’s get you one step closer to that dream job!
We think you need these skills to ace Trilingual French and German Speaking Export Customer Service Advisor in Manchester
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being trilingual, make sure to highlight your French and German skills right from the start. Use examples of how you've used these languages in customer service or any relevant experience.
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Focus on your experience with high-end customers and any knowledge you have about export processes. We want to see how you fit into our world!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be handling queries from customers. Make every word count!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply through our website. Head over to the vacancies page and search for job reference 1218FG. We can’t wait to see what you’ve got!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and German, make sure you practice speaking and writing in both languages. Prepare to answer common customer service scenarios in both languages to showcase your proficiency.
✨Know the Company Inside Out
Research the high-quality manufacturer in the décor industry. Understand their products, values, and customer base. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Customer Service Scenarios
Think of examples from your past experience where you handled difficult customer queries or managed tight deadlines. Be ready to discuss how you maintained excellent service under pressure, as this is crucial for the role.
✨Familiarise Yourself with Export Processes
Since the job involves managing customs and export paperwork, brush up on your knowledge of import/export regulations. Being able to discuss this confidently will show that you're prepared for the responsibilities of the role.
