At a Glance
- Tasks: Organise group trips and provide exceptional customer service to clients travelling in the UK & Ireland.
- Company: Established international Tour Operator with a focus on customer satisfaction.
- Benefits: Competitive salary up to £35,000 plus benefits and hybrid working options.
- Other info: Great opportunity for career growth in a vibrant, multicultural environment.
- Why this job: Join a dynamic team and make travel dreams come true for clients.
- Qualifications: Fluency in French or German and experience in the travel industry required.
Location: North London - hybrid working options
Salary: Up to £35,000 depending on experience plus benefits
The Company: A well-established international Tour Operator and Destination Management Company
Main Duties:
- Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role:
- Organise group trips according to clients' needs and submit relevant quotations
- Reserve all suitable services at competitive rates
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.
The Candidate:
- Excellent command of English
- Full fluency in either French or German
- Experience working with tour operators or similar service provider is essential
- Good knowledge of UK as a destination and its tourism products
- Positive, problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate
French or German speaking Travel Operations Executive in London employer: FRENCH SELECTION
As a well-established international Tour Operator and Destination Management Company located in North London, we pride ourselves on fostering a dynamic and supportive work culture that values exceptional customer service and teamwork. Our hybrid working options provide flexibility, while our commitment to employee growth through continuous training and familiarisation trips ensures that you will thrive in your role as a Travel Operations Executive. Join us to be part of a vibrant team that celebrates diversity and encourages innovative thinking in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land French or German speaking Travel Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who speak French or German. You never know who might have a lead on that perfect Travel Operations Executive role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK tourism products. Show off your expertise and how you can provide exceptional customer service to clients travelling throughout the UK & Ireland.
✨Tip Number 3
Don’t just apply anywhere; head over to our website and use the job reference 5523FG to apply directly. It shows you're serious about landing this role with us!
✨Tip Number 4
Stay positive and be ready to showcase your problem-solving skills during interviews. Employers love a confident, dynamic personality that can handle queries efficiently!
We think you need these skills to ace French or German speaking Travel Operations Executive in London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in either French or German, make sure to highlight your language skills right at the top of your application. We want to see how you can use your language abilities to enhance customer service and communication!
Tailor Your Experience:When detailing your work history, focus on experiences that relate directly to travel operations or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on the specifics!
Be Personable:We’re looking for a confident and dynamic personality, so let your character shine through in your application. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out!
Apply Through Our Website:To make sure your application gets to us in the best format, head over to the French Selection website and apply through the vacancies page. Just search for job reference: 5523FG and follow the steps – it’s that easy!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your Language Skills
Since this role requires fluency in either French or German, make sure you’re comfortable speaking and writing in your chosen language. Practise common phrases related to travel operations and customer service to show off your skills during the interview.
✨Know Your Destinations
Familiarise yourself with popular UK and Ireland destinations, as well as current tourism trends. Being able to discuss these confidently will demonstrate your knowledge and passion for the industry, which is crucial for a Travel Operations Executive.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully handled difficult situations or provided exceptional service, and be ready to share them.
✨Show Your Team Spirit
This role involves working closely with various internal departments, so highlight your teamwork skills. Be prepared to discuss how you’ve collaborated with others in previous roles and how you can contribute to a positive team environment.
