At a Glance
- Tasks: Support customers, process orders, and ensure smooth delivery of products.
- Company: Established manufacturer with a global reach in industrial solutions.
- Benefits: Competitive salary and the chance to work in an international environment.
- Why this job: Be the key link between customers and products while enhancing your skills.
- Qualifications: Sales office experience and fluent French are a plus.
- Other info: Join a dynamic team with opportunities for growth in a thriving industry.
The predicted salary is between 28000 - 34000 £ per year.
Location: Southampton
Salary: Up to £34,000 per annum
Ref: 1205FR
The Company: A well established manufacturer providing high quality industrial solutions to over 65 countries worldwide.
Main duties:
- Act as the first point of contact for customers enquiries and provide excellent customer support
- Accurately process orders and maintain accurate customer information in the system
- Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand
- Work closely with freight forwarders and shipping companies to ensure smooth delivery
- Manage quotations and sales invoices and liaise with finance team accordingly
- Provide after-sales support including troubleshooting, enquiries on warranties and servicing requests
The candidate:
- Previous experience in a sales office role or with processing orders
- Export or logistics background – Advantage
- Technically minded candidate
- Proactive, confident and dynamic personality
- IT literate
- Fluent in French (written and verbally) – Beneficial
About the Recruitment Agency: French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business.
Export Sales Support Coordinator in London employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Support Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their offerings inside out will show your enthusiasm and help you answer questions confidently. Plus, it gives you great talking points!
✨Tip Number 3
Practice your French! If it's a requirement or a bonus for the role, being fluent can really set you apart. Try chatting with friends or using language apps to brush up on your skills before the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Export Sales Support Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Sales Support Coordinator role. Highlight any relevant experience in sales support, order processing, or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your French language skills and any experience you have in customer support or sales.
Show Off Your Tech Skills: Since the role requires being IT literate, don’t forget to mention any software or systems you’re familiar with. We love candidates who can hit the ground running, so let us know how tech-savvy you are!
Apply Through Our Website: To make sure your application gets to us, apply through our website. It’s super easy! Just head to the vacancies page, search for job reference 1205FR, and submit your application there.
How to prepare for a job interview at French Selection
✨Know Your Product Inside Out
Make sure you understand the company's products and services thoroughly. Research their industrial solutions and be ready to discuss how they meet customer needs. This will show your genuine interest and help you answer questions confidently.
✨Brush Up on Your French
Since fluency in French is beneficial, practice speaking and writing in French before the interview. Prepare to answer questions in French and even consider role-playing with a friend to boost your confidence.
✨Demonstrate Your Customer Support Skills
Think of examples from your past experiences where you provided excellent customer support. Be ready to share specific situations where you resolved issues or improved customer satisfaction, as this role heavily relies on strong communication and problem-solving skills.
✨Familiarise Yourself with Logistics and Export Processes
Having a background in export or logistics is an advantage, so brush up on relevant terminology and processes. Understand how order processing works and be prepared to discuss how you would liaise with supply chain and warehouse teams effectively.