Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service to French-speaking clients via phone and email.
- Company: Join a growing company known for excellent customer service and strong client relationships.
- Benefits: Hybrid work, competitive salary, and a supportive team environment.
- Why this job: Make a real difference by helping customers and building lasting relationships.
- Qualifications: Fluent in French and English, with strong multitasking and IT skills.
- Other info: Great opportunity for career growth in a dynamic and collaborative setting.
Location: Lincoln
Hybrid work 4 days a week in the office after training period
Salary: up to £28,000 per annum pro rata - Fixed Term Contract Maternity Cover
The Company: A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients.
Main duties: You will deliver excellent customer service to the French market, ensuring clients receive timely support while contributing to smooth internal coordination and overall customer satisfaction.
The Role:
- Provide high-quality customer service to French-speaking customers via phone and email.
- Process enquiries, quotations, and orders accurately and efficiently.
- Maintain and update customer information within the CRM system.
- Support Regional Account Managers with administrative and customer-related tasks.
- Proactively follow up on quotes, deliveries, and customer queries.
- Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution.
The Candidate:
- Fluent in French with a high professional standard of English.
- A collaborative team player with a positive, can-do attitude.
- Approachable and customer-focused.
- Confident in building relationships and identifying commercial opportunities.
- Highly organised multitasker who can work under pressure and meet deadlines.
- IT literate, with strong skills in Microsoft Office and CRM systems.
French speaking Customer Support in Lincoln employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Customer Support in Lincoln
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your French! Since this role is all about providing top-notch customer support to French-speaking clients, brush up on your language skills. Role-play common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and deadlines. Use examples from your past experiences to illustrate how you keep everything running smoothly under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace French speaking Customer Support in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of French speaking Customer Support. Highlight your language skills and any relevant experience in customer service, especially with French-speaking clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how your skills align with the company's values. Don’t forget to mention your fluency in French!
Showcase Your IT Skills: Since the role requires strong IT skills, be sure to mention your proficiency in Microsoft Office and any CRM systems you’ve used. This will show us that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Just head to the vacancies page, search for job reference 5511F, and submit your application there!
How to prepare for a job interview at French Selection
✨Brush Up on Your French
Since this role requires fluent French, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in French to boost your confidence and fluency.
✨Know the Company Inside Out
Research the company thoroughly. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions better but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or resolved customer issues, as this will demonstrate your problem-solving skills.
✨Show Off Your Organisational Skills
As a multitasker, you’ll need to manage various tasks efficiently. Prepare to discuss how you prioritise your workload and stay organised, especially under pressure. Use specific examples to illustrate your approach.