At a Glance
- Tasks: Manage and coordinate exciting group travel programmes to Scotland.
- Company: Established tour operator specialising in tailor-made tours.
- Benefits: Competitive salary, hybrid work options, and potential for higher pay based on experience.
- Other info: Flexible working arrangements available for experienced candidates.
- Why this job: Join a dynamic team and create unforgettable travel experiences in beautiful Scotland.
- Qualifications: Fluency in Italian and previous experience in tour operations required.
The predicted salary is between 35000 - 35000 £ per year.
A well-established tour operator who pride themselves in being specialists in creating tailor-made tours in Great Britain and Ireland.
Responsibilities:
- Manage and coordinate group travel programmes to visit Scotland from confirmation through to completion, ensuring all services, suppliers and client requirements are delivered accurately and efficiently.
- Create and prepare itineraries, quotations and costings for group tours.
- Manage group bookings from confirmation through to completion.
- Handle all group booking administration, including amendments, cancellations, rooming lists and travel documentation.
- Ensure tours run smoothly by coordinating with clients and processing requests accurately and on time.
- Negotiate rates and terms with suppliers while maintaining quality and budget.
- Process invoices and support payment administration.
- Build and maintain strong relationships with clients and suppliers.
Candidate's Profile:
- Previous experience in tour operations or a DMC is essential.
- Good knowledge of Scotland and the UK as a travel destination.
- Fluency in Italian is essential.
- Excellent communication and organisation skills.
- Proactive, dynamic and ability to multi-task.
- Able to work as part of a team as well as to take initiatives.
More flexible working arrangements could be considered for candidates with extensive relevant experience.
Salary: between £28,000 and £35,000 per annum depending on experience. We are open to considering higher salary expectations for candidates with particularly relevant experience and expertise.
Italian speaking Travel Tour Operator (Scotland) employer: FRENCH SELECTION
As a leading international food manufacturer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development and growth opportunities, our team enjoys the flexibility of remote work combined with the excitement of travel across Germany, all while being supported by competitive salaries and comprehensive benefits. Join us to be part of a collaborative environment where your contributions directly impact our success in the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Italian speaking Travel Tour Operator (Scotland)
✨Get Involved in Local Travel Events
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We think you need these skills to ace Italian speaking Travel Tour Operator (Scotland)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Italian speaking Travel Tour Operator (Scotland) role at FRENCH SELECTION.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Italian speaking Travel Tour Operator (Scotland) position at FRENCH SELECTION.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of FRENCH SELECTION.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to FRENCH SELECTION's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Italian speaking Travel Tour Operator (Scotland).
How to prepare for a job interview at FRENCH SELECTION
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at FRENCH SELECTION.
