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For Companies At a Glance
- Tasks: Provide top-notch customer service and support to the sales team.
- Company: Leading recruitment consultancy in the UK with a hybrid working model.
- Benefits: Attractive salary of £30,000 and flexible working arrangements.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving industry.
- Qualifications: Customer-focused, IT literate, and excellent communication skills required.
- Other info: Experience in defense or high-tech industries is a plus.
The predicted salary is between 18000 - 42000 £ per year.
A leading recruitment consultancy in the UK is looking for a Customer Service Advisor based in Reading with a hybrid working pattern. The role involves closely working with the sales operation team to deliver exceptional customer service and support.
Ideal candidates are customer-focused, IT literate, and possess great communication skills. Experience in the defense or high-tech industries is preferred.
An attractive salary of £30,000 is offered for this role.
Hybrid Customer Service & Sales Support Advisor employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service & Sales Support Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in customer service or sales support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your tech skills! Since the role requires IT literacy, be ready to discuss any relevant software or tools you’ve used. We want to see how you can leverage technology to enhance customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Customer Service & Sales Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our sales operation team, so don’t be shy about showcasing your IT literacy and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your passion for customer service and any experience in the defense or high-tech industries to catch our eye.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at French Selection
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you handle difficult customers and provide examples of when you've gone above and beyond to ensure customer satisfaction. This will show your potential employer that you're not just familiar with the role, but that you genuinely care about delivering exceptional service.
✨Showcase Your IT Skills
Since the job requires being IT literate, make sure you highlight any relevant software or tools you’ve used in previous roles. If you have experience with CRM systems or other customer service platforms, be prepared to discuss how you utilised them to improve efficiency and customer interactions.
✨Communicate Clearly and Confidently
Great communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully. Remember, it’s not just about what you say, but how you say it!
✨Research the Company and Industry
Familiarise yourself with the recruitment consultancy and its position within the defence or high-tech industries. Understanding their values and recent developments can help you tailor your answers and demonstrate your genuine interest in the role and the company.
