At a Glance
- Tasks: Provide top-notch export customer service and manage administrative tasks.
- Company: Established British manufacturer known for industrial equipment innovation.
- Benefits: Competitive salary up to £30,000 and supportive work environment.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Be the first point of contact and make a difference in customer satisfaction.
- Qualifications: Customer service experience and fluent German preferred.
The predicted salary is between 30000 - 30000 £ per year.
Location: Banbury
Office Based Role
Salary: up to 30,000 per annum
Ref: 8232CS
The company:
A well-established British manufacturer specialising in the design and production of industrial equipment.
Main duties:
- To provide outstanding export customer service and administrative support
The role:
- Act as a first point of contact and respond to customer enquiries in a timely manner
- Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
- Support with export and custom documentation
- Liaise with logistics department to coordinate domestic and international freight
- Ensure customer information is recorded accurately and update on the system when necessary
- Assist with invoicing and general commercial administration
The candidate:
- Previous customer service and administrative experience - Essential
- Fluent in German to business standard - Desirable
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary is up to 30,000 per annum.
Export Customer Service Administrator with German in Hook Norton employer: FRENCH SELECTION
As a well-established British manufacturer, we pride ourselves on fostering a supportive and dynamic work environment in our Banbury office. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation, making us an excellent employer for those seeking a rewarding career in export customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Service Administrator with German in Hook Norton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and administration. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your language skills! If you’re fluent in German, make sure to highlight this during interviews. It’s a valuable asset for the Export Customer Service Administrator role, so don’t be shy about it!
✨Tip Number 4
Apply through our website for a smoother process. It’s quick and easy, plus you’ll be in the loop for any updates on your application. Let’s get you that job!
We think you need these skills to ace Export Customer Service Administrator with German in Hook Norton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Language Skills:Since fluency in German is a plus, make sure to mention your language skills prominently. If you’ve used German in a professional setting, let us know how it helped you connect with customers or colleagues.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the perfect fit for the Export Customer Service Administrator role without waffling on.
Apply Through Our Website:To make sure your application gets to us smoothly, apply through our website. It’s the easiest way for us to track your application and ensures you’re considered for the role!
How to prepare for a job interview at FRENCH SELECTION
✨Know Your Stuff
Make sure you understand the company and its products inside out. Research their industrial equipment and be ready to discuss how your skills can enhance their customer service. This shows you're genuinely interested and prepared.
✨Brush Up on Your German
Since fluency in German is desirable, practice speaking and writing in German before the interview. Be ready to answer questions or even conduct part of the interview in German to demonstrate your language skills.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service abilities. Think of specific situations where you resolved issues or improved customer satisfaction, as this will resonate well with the role.
✨Be Ready for Practical Scenarios
Expect situational questions related to order processing and handling customer inquiries. Practice how you would respond to common scenarios in export customer service, as this will help you stand out as a candidate who can think on their feet.
