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- Tasks: Provide top-notch customer service and support in a dynamic sales environment.
- Company: Established manufacturer with a global reach and a supportive team culture.
- Benefits: Competitive salary, free parking, and great public transport links.
- Why this job: Join a vibrant team and make a difference in customer satisfaction.
- Qualifications: Fluent in French and previous customer service experience required.
- Other info: Exciting opportunity for career growth in an international setting.
The predicted salary is between 21000 - 35000 £ per year.
Location: Southampton Close to M27 with free parking on-site and good public transport links
Salary: Up to £35,000 per annum
Ref: 192EN
The Company: A well-established manufacturer providing high quality industrial solutions to over 65 countries worldwide.
Main duties: To provide excellent customer service and administrative support
The role:
- Act as the first point of contact for customers’ enquiries and provide excellent customer support
- Accurately process orders and maintain accurate customer information in the system
- Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand
- Work closely with freight forwarders and shipping companies to ensure smooth delivery
- Manage quotations and sales invoices and liaise with finance team accordingly
- Provide after-sales support including; troubleshooting, enquiries on warranties and servicing requests
The candidate:
- Fluent in French (written and verbally) - Essential
- Previous experience in a customer service or sales support role
- Proactive, confident and dynamic personality
- Excellent communication and organisational skills
- IT literate
Locations
French speaking Sales Support Coordinator in Hampshire, Southampton employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Sales Support Coordinator in Hampshire, Southampton
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Companies love candidates who are not just qualified but also bring a positive vibe to the team.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace French speaking Sales Support Coordinator in Hampshire, Southampton
Some tips for your application 🫡
Show Off Your French Skills: Since this role requires fluency in French, make sure to highlight your language skills right at the top of your application. Use clear examples of how you've used your French in previous roles, especially in customer service or sales support.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description for the Sales Support Coordinator role. Emphasise your relevant experience and skills that align with the duties listed, like order processing and customer support.
Be Personable in Your Cover Letter: Your cover letter is your chance to show a bit of personality! Talk about why you’re excited about this role and how you can contribute to the team. Remember, we love proactive and dynamic personalities, so let that shine through!
Apply Through Our Website: To make sure your application gets noticed, apply through our website as mentioned in the job ad. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at French Selection
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Prepare to answer questions in French and even consider having a mock interview with a friend or colleague to boost your confidence.
✨Know the Company Inside Out
Research the company’s history, values, and products. Understanding their position in the market and their customer base will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your ability to handle enquiries and support customers, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle real-life situations, such as managing stock levels or liaising with freight forwarders. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
