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For Companies At a Glance
- Tasks: Provide top-notch customer service and support sales efforts.
- Company: Join an award-winning manufacturer part of a global group.
- Benefits: Enjoy hybrid working options and competitive salary.
- Why this job: Be part of a dynamic team and enhance your sales skills.
- Qualifications: Fluent in German with customer service experience required.
- Other info: Opportunity to travel and represent the company at exhibitions.
The predicted salary is between 16800 - 28000 £ per year.
FRENCH SELECTION (FS)
German speaking Sales and Customer Relations Assistant
Salary: up to around £28,000 per annum
Location: Telford
Hybrid working options available
Ref: 5475G2
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5475G2
The Company:
You would be working for an award-winning market leading manufacturer part of a larger international Group
Main Duties:
This role should be focused on improving the value of sales, giving the customer first class service, offering assistance such as alternative
products and promotional offers.
The Role:
– Provide exceptional customer service to maximise sales opportunities
– Collaborate with the marketing team to inform customers about current promotions
– Generate appointments by conducting sales calls to both new and existing customers.
– Travel alongside the European Sales team and represent the company at exhibitions when required
– Offer administrative assistance to the International Sales team
– Work on constantly improving procedures to enhance customer service efficiency
– Analyse how competitors are fulfilling customer needs
– Document and escalate customers\’ complaints as required
The Candidate:
– Fluent in German (written and spoken) essential
– Previous experience in a high volume Customer Service role
– Knowledge of Export documentation and procedures
– SAP knowledge would be of an advantage (training provided)
Salary: up to around £28,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
JBRP1_UKTJ
German speaking Sales and Customer Relations Assistant employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Sales and Customer Relations Assistant
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Being fluent is essential, so practice speaking and writing in German to ensure you can communicate effectively with customers.
✨Tip Number 2
Familiarise yourself with the company's products and services. Understanding what they offer will help you provide exceptional customer service and identify sales opportunities during your interactions.
✨Tip Number 3
Research the market and competitors. Knowing how other companies fulfil customer needs will give you an edge in discussions and help you suggest improvements in customer service efficiency.
✨Tip Number 4
Network with professionals in the industry. Attend relevant events or join online forums to connect with others in sales and customer relations, which could lead to valuable insights and potential referrals.
We think you need these skills to ace German speaking Sales and Customer Relations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales, especially any roles where you used your German language skills. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer relations and sales. Mention specific examples of how you've provided exceptional service in the past and how you can contribute to the company's success.
Highlight Relevant Skills: Emphasise your fluency in German and any experience with SAP or export documentation. If you have experience working in a hybrid environment or collaborating with marketing teams, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since fluency in German is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the interview in German, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position requires a strong background in customer service. Be ready to share specific examples of how you've provided exceptional service in previous roles, especially in high-volume environments.
✨Familiarise Yourself with the Company
Research the company and its products before the interview. Understanding their market position and recent promotions will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of past experiences where you successfully resolved issues and be ready to discuss them in detail.
