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- Tasks: Support sales teams and ensure top-notch customer service without cold calling.
- Company: Join a leading consultancy empowering global businesses in the tech landscape.
- Benefits: Enjoy a competitive salary, hybrid working, and a vibrant work culture.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Fluent in French, with sales support experience preferred; tech-savvy candidates thrive here.
- Other info: Work closely with various departments and engage directly with clients.
The predicted salary is between 16200 - 18900 £ per year.
Salary: Up to £27,000 per annum plus benefits
Location: Northwich
Hybrid Working Pattern
Ref: 5484F
Note this role does not involve any cold calling.
The Company: A successful international business which empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape.
Main duties: To consistently deliver exceptional customer service and sales support while establishing long-lasting relationships.
The Role:
- To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers.
- To ensure accurate processing of customer orders, and to act as the primary point of contact.
- To ensure timely delivery of client orders, resolving issues and keeping customers informed.
- To engage with clients to collect feedback, resolve inquiries, and offer solutions.
- To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization.
- To keep a record of all customer interactions in our CRM system accurately and timely.
- To carry out any additional tasks that may be needed occasionally.
The Candidate:
- Fluent in French (written and spoken) – Essential
- Previous experience in sales support or administrative role - beneficial
- Interest in technology and strong IT skills – advantageous
- Excellent communication & interpersonal skills
- Ambitious and driven
- Confident and dynamic
Salary: Up to £27,000
French speaking Sales Support Coordinator employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Sales Support Coordinator
✨Tip Number 1
Brush up on your French language skills, especially in a business context. Being fluent is essential for this role, so practice speaking and writing in French to ensure you can communicate effectively with clients.
✨Tip Number 2
Familiarise yourself with CRM systems, as you'll need to keep accurate records of customer interactions. If you have experience with specific platforms, be ready to discuss how you've used them in previous roles.
✨Tip Number 3
Research the company and its technology offerings. Understanding their products and services will help you engage with clients more effectively and demonstrate your interest during the interview.
✨Tip Number 4
Prepare examples of how you've provided exceptional customer service in past roles. Think about specific situations where you resolved issues or improved client satisfaction, as these will showcase your suitability for the position.
We think you need these skills to ace French speaking Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support or administrative roles. Emphasise any relevant skills, especially your fluency in French and your interest in technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Customer Service Experience: Since the role involves delivering exceptional customer service, provide specific examples of how you've successfully managed customer interactions in the past. This will demonstrate your capability to handle the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since fluency in French is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to converse in French or respond to questions in French, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position requires exceptional customer service skills. Be ready to share specific examples from your previous roles where you successfully resolved customer issues or provided outstanding support. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with CRM Systems
As you'll be keeping records of customer interactions in a CRM system, it’s beneficial to mention any experience you have with such systems. If you haven’t used one before, research common CRM tools and be prepared to discuss how you would adapt to using them.
✨Demonstrate Your Interest in Technology
The company operates in a rapidly evolving technology landscape, so showing an interest in technology can set you apart. Be ready to discuss any relevant tech trends or tools you’re familiar with, and how they relate to the role of Sales Support Coordinator.