At a Glance
- Tasks: Manage operations and ensure systems are reliable and compliant with client contracts.
- Company: Established SaaS provider with a global presence and hybrid work culture.
- Benefits: Competitive salary up to €60,000, plus bonuses and flexible working arrangements.
- Other info: Opportunity for international travel and career growth in a leading consultancy.
- Why this job: Join a dynamic team and drive operational efficiency in a fast-paced environment.
- Qualifications: Fluent in French and English, with experience in operations management in IT or SaaS.
Location: Barcelona
Hybrid work 3 days a week in the office
Salary: up to €60,000 per annum, plus bonus
Ref: 8231BN
The company: A well-established SaaS provider with global operations.
Main duties:
- To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.
The role:
- Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenance
- Liaise with and provide technical support to vendors, external service providers and on-site technical teams
- Build and maintain strong client relationships and manage commercial and contract-related enquiries
- Understand contractual requirements and ensure operations remain fully compliant and meet performance targets
- Manage operational budgets, Profit/Loss performance and track spending against forecasts
- Develop and execute strategic plans and support frameworks for new projects
- Drive continuous improvement and operational efficiency initiatives for existing projects
- Record and report KPI performance and provide team or individual training where required
- International travel required
The candidate:
- Fluent in French and English to high business standard (written and spoken) – Essential
- Experience in a similar operations management role within the IT or SaaS sector – Essential
- Degree in IT, Engineering or related technical field preferred
- Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools
- Previous experience in budget and P&L management
- Excellent communication and negotiation skills
The salary: up to €60,000 per annum
French speaking Operations Manager employer: FRENCH SELECTION
As a well-established SaaS provider located in the vibrant city of Barcelona, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our hybrid work model allows for flexibility while ensuring our employees have access to continuous growth opportunities through training and development initiatives. With competitive salaries and a focus on employee well-being, we are committed to creating a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land French speaking Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in SaaS or operations. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services inside out. This way, you can show off your knowledge and how you can contribute to their success during the interview.
✨Tip Number 3
Practice your French! Since this role requires fluency, brush up on your language skills. Try having mock interviews in French to boost your confidence and ensure you're ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about landing the job with us at French Selection.
We think you need these skills to ace French speaking Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in IT or SaaS, and don’t forget to showcase your French and English language skills. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for operations management.
Showcase Your Achievements:When filling out your application, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've improved processes or managed budgets effectively. We love seeing results!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Just search for job reference 8231BN and let’s get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your French
Since the role requires fluency in French, make sure you practice speaking and writing in French before the interview. Prepare to answer questions in both French and English, showcasing your bilingual skills.
✨Know the SaaS Landscape
Familiarise yourself with the SaaS industry and the specific challenges it faces. Be ready to discuss how your experience aligns with operational management in this sector, especially regarding compliance and performance targets.
✨Demonstrate Your Technical Savvy
Be prepared to talk about your experience with IT Service Management Frameworks like ITIL. Highlight any relevant tools you've used for ticket management and how you've handled technical support in previous roles.
✨Showcase Your Budgeting Skills
Since budget and P&L management is crucial for this position, come equipped with examples of how you've successfully managed budgets in the past. Discuss any strategies you've implemented to improve financial performance and operational efficiency.
