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- Tasks: Support customers through calls and occasional face-to-face meetings.
- Company: Join a well-established consultancy with a global reach.
- Benefits: Competitive salary up to £27,000 and flexible working hours.
- Why this job: Be part of a dynamic team that values communication and customer care.
- Qualifications: Fluency in French and excellent English communication skills required.
- Other info: Opportunity for personal growth in a multicultural environment.
The predicted salary is between 16200 - 18900 £ per year.
FRENCH SELECTION (FS) French speaking Customer Care Location: Croydon Salary: Up to £27,000 Depending on experience Ref: 5488F To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 5488F The Company: Very well-established company with an international presence Main duties: Offer support to customers while managing the service offered to them The Role: – Answer telephone calls from customers and assist them in an efficient and professional manner – Occasionally meet customers face to face – Ensure compliance with country regulations – Data inputting and ensuring the database is kept updated – External visits as and when required The candidate: – Fluent in French (both written and verbally) – Essential – Excellent communication skills both in English and French – Flexible to work occasional weekends and late shifts – Empathetic candidate with the ability to stay self-motivated and positive – Strong attention to detail Salary: Up to £27,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic
French speaking Customer Care employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Customer Care
✨Tip Number 1
Brush up on your French language skills, especially in customer service scenarios. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company’s values and customer care approach. Understanding their ethos will allow you to tailor your responses and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare examples of how you've handled customer queries in the past, particularly in a bilingual context. This will showcase your experience and ability to manage customer relationships effectively.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires occasional weekends and late shifts, showing your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace French speaking Customer Care
Some tips for your application 🫡
Highlight Language Skills: Since fluency in French is essential for this role, make sure to emphasise your language skills prominently in your CV and cover letter. Include any relevant certifications or experiences that showcase your proficiency.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Customer Care position. Focus on previous customer service experience, especially in bilingual environments, and highlight your communication skills in both French and English.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for customer service. Mention why you are interested in working for this well-established company and how your skills align with their needs.
Follow Application Instructions: Make sure to apply through the French Selection UK website as specified in the job description. Use the job reference 5488F when searching for the vacancy to ensure your application is processed correctly.
How to prepare for a job interview at French Selection
✨Brush Up on Your Language Skills
Since fluency in French is essential for this role, make sure to practice your speaking and writing skills. Prepare to demonstrate your language proficiency during the interview by engaging in a conversation in French.
✨Showcase Your Communication Skills
This position requires excellent communication abilities in both English and French. Be ready to provide examples of how you've effectively communicated with customers in the past, highlighting your ability to handle queries professionally.
✨Demonstrate Empathy and Positivity
The ideal candidate should be empathetic and self-motivated. Think of scenarios where you successfully resolved customer issues while maintaining a positive attitude, and be prepared to share these experiences.
✨Familiarise Yourself with Company Values
Research the company’s background and values before the interview. Understanding their mission and how they operate will help you align your answers with what they are looking for in a candidate.
