At a Glance
- Tasks: Organise group trips and provide exceptional customer service to clients travelling in the UK & Ireland.
- Company: Established international Tour Operator with a focus on customer satisfaction.
- Benefits: Competitive salary up to £35,000 plus benefits and hybrid working options.
- Other info: Great opportunity for career growth in a vibrant, multicultural environment.
- Why this job: Join a dynamic team and make travel dreams come true for clients.
- Qualifications: Fluency in French or German and experience in the travel industry required.
The predicted salary is between 35000 - 35000 £ per year.
Location: North London - hybrid working options
Salary: Up to £35,000 depending on experience plus benefits
The Company: A well-established international Tour Operator and Destination Management Company
Main Duties: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role:
- Organise group trips according to clients' needs and submit relevant quotations
- Reserve all suitable services at competitive rates
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed
The Candidate:
- Excellent command of English
- Full fluency in either French or German
- Experience working with tour operators or similar service provider is essential
- Good knowledge of UK as a destination and its tourism products
- Positive, problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate
French or German speaking Travel Operations Executive employer: FRENCH SELECTION
As a well-established international Tour Operator and Destination Management Company, we pride ourselves on fostering a dynamic and inclusive work culture that values exceptional customer service and teamwork. Our North London location offers hybrid working options, competitive salaries, and opportunities for professional growth through familiarisation trips and industry events, making us an excellent employer for those passionate about travel and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land French or German speaking Travel Operations Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who speak French or German. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Familiarise yourself with their offerings and think about how your skills can enhance their operations. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your language skills! If you're applying for a role that requires fluency in French or German, brush up on your conversational skills. Consider doing mock interviews with friends or using language apps to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about landing that Travel Operations Executive role with us.
We think you need these skills to ace French or German speaking Travel Operations Executive
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in either French or German, make sure to highlight your language skills right at the top of your application. Use examples that showcase how you've used these languages in a professional setting, especially in customer service or travel operations.
Tailor Your Experience:When you’re writing about your experience, focus on roles that relate to travel operations or customer service. We want to see how your past jobs have prepared you for this role, so don’t be shy about mentioning specific achievements or projects that align with what we do.
Be Personable and Professional:We love a confident and dynamic personality! While keeping it professional, let your personality shine through in your application. A friendly tone can go a long way in making your application stand out, especially in a customer-focused role like this one.
Apply Through Our Website:To make sure your application gets to us without any hiccups, apply through our website. Head over to the vacancies page, search for job reference 5523FG, and follow the instructions. It’s the best way to ensure we see your application!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your Language Skills
Since the role requires fluency in either French or German, make sure you’re comfortable speaking and writing in your chosen language. Practise common phrases related to travel operations and customer service to show off your skills during the interview.
✨Know Your Destinations
Familiarise yourself with popular UK and Ireland destinations, as well as current tourism trends. Being able to discuss these confidently will demonstrate your knowledge and passion for the industry, which is crucial for a Travel Operations Executive.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully handled difficult situations or provided exceptional service, and be ready to share them.
✨Show Your Team Spirit
This role involves working closely with various internal departments. Be prepared to discuss how you’ve collaborated with others in previous roles, highlighting your communication skills and ability to work as part of a team.
