At a Glance
- Tasks: Handle customer enquiries, process orders, and support account development.
- Company: Join a successful international company collaborating with global manufacturers.
- Benefits: Enjoy hybrid work options and a competitive salary up to £35,000.
- Other info: Opportunity to work in a leading consultancy for bilingual professionals.
- Why this job: Be part of a dynamic team in a role that enhances your language skills and customer service experience.
- Qualifications: Fluency in French and German is essential; strong organisational skills required.
The predicted salary is between 28000 - 35000 £ per year.
FRENCH SELECTION (FS)
French and German speaking Customer Service Administrator
Location: Huntingdon
Hybrid work 2 days a week in the office after training
Salary: up to £35,000 per annum depending on experience
Ref: 5485G
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5485G
The company: A successful international company working with manufacturers all over the world.
Main Duties:
You will be in charge of performing export sales administration duties as well as supporting the development of existing and new accounts on the company\'s most profitable markets in Europe.
The Role:
- Manage clients\' enquiries and process quotations
- Process orders and follow up on their progress
- Identify and qualify sales opportunities within existing key accounts
- Liaise internally to ensure a smooth running of operations
- Manage customers enquiries and escalate when appropriate
- Follow up on pricing, invoicing and payments
- Complete any necessary administration
The Candidate:
- Fluent in both French and German - essential
- Customer focused
- Computer literate with knowledge of Microsoft Office
- Excellent organisation and prioritising skills with attention to detail
- Dynamic, proactive and confident personality
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
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French and German speaking Customer Service Administrator employer: French Selection
Join a dynamic and successful international company in Huntingdon, where you will thrive in a supportive work culture that values bilingual talent. With hybrid working options and a focus on employee growth, this role offers the chance to develop your skills while contributing to exciting projects across Europe. Enjoy competitive salary packages and the opportunity to be part of a team that champions innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land French and German speaking Customer Service Administrator
✨Tip Number 1
Brush up on your language skills! Since fluency in both French and German is essential for this role, consider engaging in conversations or online language exchanges to enhance your proficiency. This will not only boost your confidence but also demonstrate your commitment to the languages during the interview.
✨Tip Number 2
Familiarise yourself with the company's operations and market. Research the international company’s background, their key markets, and any recent news. This knowledge will help you tailor your responses in interviews and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Prepare for customer service scenarios. Think about common challenges faced in customer service roles, especially in a bilingual context. Practising how you would handle specific situations can give you an edge during the interview process.
✨Tip Number 4
Network with professionals in the industry. Join relevant groups on social media platforms or attend industry events to connect with others in customer service or bilingual roles. Networking can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace French and German speaking Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your fluency in both French and German, as well as any relevant customer service experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to manage client enquiries effectively. Mention specific examples of how you've successfully handled similar tasks in the past.
Highlight Relevant Skills:Emphasise your computer literacy, particularly with Microsoft Office, and your organisational skills. Provide examples of how these skills have helped you in previous roles.
Follow Application Instructions:Ensure you apply through the French Selection website using the job reference 5485G. Double-check that all required documents are included and formatted correctly before submitting your application.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since fluency in both French and German is essential for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or even conduct part of the interview in either language.
✨Highlight Customer Service Experience
Emphasise any previous experience you have in customer service roles. Be ready to discuss specific examples where you successfully managed client enquiries or resolved issues, as this will show your customer-focused approach.
✨Demonstrate Organisational Skills
The role requires excellent organisation and prioritising skills. Prepare to discuss how you manage your workload, especially when handling multiple tasks like processing orders and following up on enquiries.
✨Research the Company
Familiarise yourself with the company’s operations and its position in the market. Understanding their products and services will allow you to ask insightful questions and show your genuine interest in the role.
