At a Glance
- Tasks: Deliver top-notch customer service and manage export documentation.
- Company: Established British manufacturer with a focus on innovation.
- Benefits: Competitive salary up to £30,000 and supportive work environment.
- Other info: Join a dynamic team with opportunities for growth.
- Why this job: Be the voice of the company and help customers globally.
- Qualifications: Customer service experience and fluent German preferred.
The predicted salary is between 30000 - 30000 £ per year.
Location: Banbury
Office Based Role
Salary: up to 30,000 per annum
Ref: 8232CS
The company:
A well-established British manufacturer specialising in the design and production of industrial equipment.
Main duties:
- To provide outstanding export customer service and administrative support
The role:
- Act as a first point of contact and respond to customer enquiries in a timely manner
- Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
- Support with export and custom documentation
- Liaise with logistics department to coordinate domestic and international freight
- Ensure customer information is recorded accurately and update on the system when necessary
- Assist with invoicing and general commercial administration
The candidate:
- Previous customer service and administrative experience - Essential
- Fluent in German to business standard - Desirable
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: up to 30,000 per annum
Export Customer Service Administrator with German employer: FRENCH SELECTION
Join a well-established British manufacturer in Banbury, where we pride ourselves on fostering a supportive and dynamic work culture. As an Export Customer Service Administrator, you will benefit from competitive salary packages, opportunities for professional growth, and the chance to be part of a team that values outstanding customer service and collaboration. Our office-based role offers a unique environment where your contributions directly impact our success in the global market.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Service Administrator with German
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can show off your knowledge during interviews. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills. Try having mock conversations or even writing emails in German to get comfortable before the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and maybe even a referral, which can really boost our chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Use the job reference 8232CS when you apply, and let’s get that export customer service role together!
We think you need these skills to ace Export Customer Service Administrator with German
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Speak Our Language:Since this role requires fluency in German, don’t forget to mention your language skills clearly. If you’ve used German in a professional setting, let us know how it helped you connect with customers or colleagues.
Be Detail-Oriented:As an Export Customer Service Administrator, attention to detail is key! When filling out your application, ensure all information is accurate and well-organised. This will show us that you can handle the administrative side of things with ease.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Just head over to the French Selection site, search for job reference 8232CS, and submit your application there. It’s the best way to get your foot in the door with us!
How to prepare for a job interview at FRENCH SELECTION
✨Know Your Stuff
Make sure you understand the company and its products inside out. Research their industrial equipment and be ready to discuss how your skills can enhance their customer service. This shows you're genuinely interested and prepared.
✨Brush Up on Your German
Since fluency in German is desirable, practice speaking and writing in German before the interview. Be ready to answer questions or even conduct part of the interview in German to demonstrate your language skills.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service abilities. Think of specific situations where you resolved issues or improved customer satisfaction, as this will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect situational questions related to order processing and logistics coordination. Think through how you would handle common challenges in export customer service, and be ready to share your thought process during the interview.
