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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and support.
- Company: Join a well-established British company with a global reach.
- Benefits: Competitive salary up to £26,000 and opportunities for growth.
- Why this job: Build relationships, solve problems, and represent the company at international trade shows.
- Qualifications: Experience in customer service or sales is a plus; MS Excel skills are essential.
- Other info: Dynamic work environment with a focus on collaboration and success.
The predicted salary is between 15600 - 36400 £ per year.
FS UK Customer Service Advisor Location: Manchester, Greater Manchester Salary: Up to £26,000 per annum Ref: 2350E The company: A well-established British company engages in business with both domestic and international suppliers and clients. Main duties: To be the initial point of contact for customers and provide the highest standard of customer experience. The Role: – To establish and nurture strong relationships with both new and existing customers – To review all relevant details and efficiently fulfil orders – To expertly deliver quotations and pro forma invoices to meet your business needs. – To maintain accurate and up-to-date information in the company database. – To support and collaborate with all departments to drive the success of the business. – To create and manage comprehensive product spreadsheets for optimal organization and efficiency. – To proactively resolve any product or service issues to ensure customer satisfaction and loyalty. – To actively participate and represent the company at prestigious international trade shows to expand global presence and network with industry The Candidate: – Previous experience customer service, sales or export support within Manufacturing company or B2B beneficial – Computer literate MS Excel knowledge is essential – Knowledge of Microsoft Dynamics would be an advantage – Excellent communication and interpersonal skills – Confident, proactive and dynamic The salary: Up to £26,000 per annum
Customer Service Advisor employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be supporting will help you build strong relationships with customers and provide them with the best possible experience.
✨Tip Number 2
Brush up on your Excel skills! Since MS Excel knowledge is essential for this role, being proficient in creating and managing spreadsheets will set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills during any interactions. Whether it's through networking or informal conversations, demonstrating your ability to connect with others will highlight your suitability for the role.
✨Tip Number 4
Research the company’s presence at international trade shows. Being knowledgeable about their participation can give you an edge in discussions and show your enthusiasm for representing the company.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Advisor position. Highlight the key responsibilities and required skills, such as customer relationship management and proficiency in MS Excel.
Tailor Your CV: Customize your CV to reflect your relevant experience in customer service or sales, particularly within a manufacturing or B2B context. Emphasize your communication skills and any experience with Microsoft Dynamics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build strong relationships. Mention specific examples from your past experiences that demonstrate your proactive approach and problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at French Selection
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction, as this role heavily relies on providing a top-notch customer experience.
✨Demonstrate Your Proactivity
The company values a proactive approach. Share instances where you took the initiative to solve problems or improve processes. This will show that you can contribute positively to the team and drive success.
✨Familiarize Yourself with Relevant Tools
Since knowledge of MS Excel is essential, brush up on your skills before the interview. If you have experience with Microsoft Dynamics, be ready to discuss how you've used it in past roles, as this could give you an edge.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and engage with the interviewer to demonstrate your interpersonal skills.
