At a Glance
- Tasks: Assist the Export department and deliver top-notch customer service to high-end clients.
- Company: High-quality manufacturer in the décor industry with a focus on excellence.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and collaboration.
- Why this job: Join a dynamic team and enhance your language skills while making an impact.
- Qualifications: Fluent in French and German, with senior customer service experience.
The predicted salary is between 30000 - 30000 £ per year.
Location: Manchester
Salary: Up to £30,000 depending on experience
The Company: High-quality manufacturer in the décor industry.
Main duties: To assist the Export department and deliver excellent customer service to high-end customers.
The Role:
- Handle all queries received via email and website
- Answer calls from customers and Sales Managers
- Generate orders and data inputting
- Manage customs and export paperwork for deliveries
- Assist colleagues/other departments in busy periods
- Administrative duties as required
The candidate:
- Fluent in both French and German (both written and verbally)
- Senior experience in customer service (ideally from prestige product/high end customers)
- Experience or knowledge in import/export or customs documents - ideal
- Ability to work under pressure and to deadlines
- Team player and excel in building cooperation
- IT literate
Locations
Trilingual French and German Speaking Export Customer Service Advisor in Cheshire, Warrington employer: FRENCH SELECTION
As a high-quality manufacturer in the décor industry, we pride ourselves on fostering a collaborative and dynamic work environment in Manchester. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive while delivering exceptional service to our prestigious clientele. Join us to be part of a supportive culture that values multilingual skills and offers competitive salaries alongside a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Trilingual French and German Speaking Export Customer Service Advisor in Cheshire, Warrington
✨Tip Number 1
Make sure you know your stuff! Brush up on your product knowledge and the company’s values. When you’re in that interview, showing you understand their high-end market will really impress them.
✨Tip Number 2
Practice your language skills! Since this role needs you to be fluent in French and German, try having mock conversations or even record yourself speaking. It’ll help you feel more confident when answering questions.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend relevant events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Trilingual French and German Speaking Export Customer Service Advisor in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being trilingual, make sure to highlight your French and German skills right from the start. Use examples of how you've used these languages in customer service or any relevant experience.
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Focus on your experience with high-end customers and any knowledge you have about customs and export paperwork. We want to see how you fit into our world!
Be Clear and Concise:When writing your application, keep it clear and to the point. We love a well-structured application that’s easy to read. Make sure to include all the key points without rambling on too much.
Apply Through Our Website:To make sure your application gets to us smoothly, apply through our website. Head over to the vacancies page, search for job reference 1218FG, and submit your application there. It’s the best way to get noticed!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and German, make sure to practice speaking and writing in both languages before the interview. Consider preparing a few key phrases or responses that you can use to demonstrate your language skills during the conversation.
✨Know the Company Inside Out
Research the company’s background, especially their products in the décor industry. Understanding their values and what sets them apart will help you tailor your answers and show genuine interest in the role.
✨Prepare for Customer Service Scenarios
Think of examples from your past experience where you provided excellent customer service, particularly in high-pressure situations. Be ready to discuss how you handled difficult customers or complex queries, as this will showcase your ability to excel in this role.
✨Familiarise Yourself with Export Processes
Since the job involves managing customs and export paperwork, brush up on your knowledge of import/export regulations. Being able to discuss these processes confidently will demonstrate your readiness for the role and your understanding of the industry.
