At a Glance
- Tasks: Assist the Export department and deliver top-notch customer service to high-end clients.
- Company: High-quality manufacturer in the décor industry with a focus on excellence.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and collaboration.
- Why this job: Join a dynamic team and enhance your language skills while making an impact.
- Qualifications: Fluent in French and German with senior customer service experience.
The predicted salary is between 30000 - 30000 £ per year.
Location: Manchester
Salary: Up to £30,000 depending on experience
The Company: High-quality manufacturer in the décor industry.
Main duties: To assist the Export department and deliver excellent customer service to high-end customers.
The Role:
- Handle all queries received via email and website
- Answer calls from customers and Sales Managers
- Generate orders and data inputting
- Manage customs and export paperwork for deliveries
- Assist colleagues/other departments in busy periods
- Administrative duties as required
The candidate:
- Fluent in both French and German (both written and verbally)
- Senior experience in customer service (ideally from prestige product/high end customers)
- Experience or knowledge in import/export or customs documents - ideal
- Ability to work under pressure and to deadlines
- Team player and excel in building cooperation
- IT literate
Trilingual French and German Speaking Export Customer Service Advisor in Bolton employer: FRENCH SELECTION
As a high-quality manufacturer in the décor industry, we pride ourselves on fostering a collaborative and dynamic work environment in Manchester. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive while delivering exceptional service to our prestigious clientele. Join us to be part of a supportive culture that values multilingual skills and offers competitive salaries alongside a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Trilingual French and German Speaking Export Customer Service Advisor in Bolton
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with answering questions and showcasing your language skills in French and German.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of how you've handled customer queries or managed export paperwork in previous roles. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trilingual French and German Speaking Export Customer Service Advisor in Bolton
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being trilingual, make sure to highlight your French and German skills right from the start. Use examples of how you've used these languages in customer service or any relevant experience.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor it to match the job description. Mention your experience with high-end customers and any knowledge you have about customs and export paperwork. We love seeing how you fit into our world!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply through our website. Head over to the vacancies page, search for job reference 1218FG, and let’s get the ball rolling on your journey with us!
How to prepare for a job interview at FRENCH SELECTION
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and German, make sure you practice speaking and writing in both languages. Prepare to answer common customer service scenarios in both languages to showcase your proficiency.
✨Know the Company Inside Out
Research the high-quality manufacturer and their products in the décor industry. Understanding their values and what sets them apart will help you tailor your answers and show genuine interest during the interview.
✨Prepare for Customer Service Scenarios
Think of examples from your past experience where you handled difficult customer queries or managed tight deadlines. Be ready to discuss how you maintained excellent service under pressure, as this is crucial for the role.
✨Familiarise Yourself with Export Processes
Since the job involves managing customs and export paperwork, brush up on your knowledge of import/export regulations. Being able to discuss this knowledge will demonstrate your readiness for the role and your ability to contribute from day one.
