At a Glance
- Tasks: Provide top-notch export customer service and administrative support.
- Company: Established British manufacturer in industrial equipment design and production.
- Benefits: Competitive salary up to £30,000 and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive company.
- Why this job: Join a vibrant team and make a difference in international customer relations.
- Qualifications: Customer service experience and fluent German are essential.
A well-established British manufacturer specialising in the design and production of industrial equipment.
Main duties:
- To provide outstanding export customer service and administrative support
The role:
- Act as a first point of contact and respond to customer enquiries in a timely manner
- Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
- Support with export and custom documentation
- Liaise with logistics department to coordinate domestic and international freight
- Ensure customer information is recorded accurately and update on the system when necessary
- Assist with invoicing and general commercial administration
The candidate:
- Previous customer service and administrative experience - Essential
- Fluent in German to business standard - Desirable
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: up to £30,000 per annum
Export Customer Service Administrator with German in Banbury employer: FRENCH SELECTION
As a well-established British manufacturer based in Banbury, we pride ourselves on fostering a supportive and dynamic work environment that values employee growth and development. Our commitment to outstanding customer service is matched by our dedication to providing comprehensive training and career advancement opportunities, making us an excellent employer for those looking to make a meaningful impact in the export sector.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Service Administrator with German in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills, especially in German! Since this role requires fluency, being able to express yourself clearly and confidently will make a great impression during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Export Customer Service Administrator with German in Banbury
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in German, make sure to highlight your language skills right at the top of your application. We want to see how you can use your language abilities to provide outstanding customer service!
Tailor Your Experience:When detailing your previous customer service and administrative experience, be specific! Use examples that relate directly to the duties mentioned in the job description. This helps us see how you fit into the role perfectly.
Be Personable:We love dynamic and confident candidates! Let your personality shine through in your application. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Apply Through Our Website:To make sure your application gets to us smoothly, apply through our website. Just head over to the vacancies page and search for job reference: 8232CS. We can't wait to hear from you!
How to prepare for a job interview at FRENCH SELECTION
✨Know Your Stuff
Make sure you understand the company and its products inside out. Research their industrial equipment and be ready to discuss how your skills can enhance their customer service. This shows you're genuinely interested and prepared.
✨Brush Up on Your German
Since fluency in German is essential, practice speaking and writing in a business context. Prepare to answer questions in German during the interview to demonstrate your language skills and confidence.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experience where you provided outstanding customer service. Be ready to share these stories, highlighting your problem-solving abilities and how you handled challenging situations.
✨Get Familiar with Export Processes
Understand the basics of export and customs documentation. Being able to discuss this knowledge will show that you’re not just a great communicator but also someone who can handle the administrative side of the role effectively.
