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- Tasks: Provide top-notch technical support and manage customer queries in French.
- Company: Dynamic recruitment agency based in the UK with a focus on customer service.
- Benefits: Salary up to £28,000, great work environment, and opportunities for growth.
- Why this job: Join a customer-focused team and enhance your skills while helping others.
- Qualifications: Fluent in French and experienced in customer service.
- Other info: Exciting opportunity to thrive in a supportive and engaging workplace.
The predicted salary is between 16800 - 28000 £ per year.
A recruitment agency in the UK is looking for a French speaking 1st Line Support Advisor based in Welshpool. The successful candidate will provide technical support to customers, manage queries through various channels, and ensure accurate logging of calls. Proficiency in French and customer service experience are essential. This position offers a salary of up to £28,000 per annum depending on experience and presents an opportunity to thrive in a customer-focused environment.
French-Speaking 1st Line Support Specialist in Welshpool employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking 1st Line Support Specialist in Welshpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a French-speaking 1st Line Support role, and they might just have the inside scoop on openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail down those tricky questions. Focus on showcasing your customer service experience and your ability to handle technical queries in French.
✨Tip Number 3
Stay organised! Keep track of the jobs you apply for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace French-Speaking 1st Line Support Specialist in Welshpool
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing support in French, make sure to highlight your language proficiency right at the start. We want to see how well you can communicate in both French and English, so don’t hold back!
Tailor Your Experience: When you’re writing about your previous roles, focus on your customer service experience. We love seeing how you've handled queries and provided solutions, so give us some juicy examples that show off your skills!
Be Clear and Concise: We appreciate a straightforward application! Keep your sentences clear and to the point. This shows us that you can communicate effectively, which is super important for a 1st Line Support Specialist.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes everything easier for both of us!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your French
Since this role requires proficiency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in French to boost your confidence.
✨Know Your Tech Basics
Familiarise yourself with common technical issues and solutions that customers might face. Being able to discuss these confidently will show that you’re prepared and knowledgeable, which is crucial for a 1st Line Support Specialist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlighting your ability to manage difficult situations will demonstrate your suitability for a customer-focused environment.
✨Research the Company
Take some time to learn about the recruitment agency and their values. Understanding their approach to customer service can help you tailor your answers and show that you’re genuinely interested in the role and the company.
