At a Glance
- Tasks: Be the go-to person for customers, ensuring their needs are met and relationships thrive.
- Company: Join an award-winning company with a global presence and a supportive culture.
- Benefits: Earn up to £30,000, enjoy hybrid working, and access great benefits.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real difference in customer satisfaction while developing your career.
- Qualifications: Fluent in German and Hebrew, with a background in customer service or account management.
German and Hebrew speaking Account Coordinator
Watford
Ref: 8240GH
Salary: up to £30,000 per annum plus benefits
Hybrid working available after training
Company Profile: A well‑established and award‑winning company with international operations.
Responsibilities
- Act as the primary point of contact for customers, maintaining successful client relations.
- Maintain long‑lasting successful relationships with customers to increase retention.
- Address customer concerns and find solutions to improve satisfaction.
- Collaborate with internal departments and act as liaison for the customer.
- Inform customers about the product portfolio and identify opportunities for additional sales.
- Monitor customer spending patterns and provide recommendations accordingly.
- Support client administration tasks.
Candidate's Profile
- Fluent in German and Hebrew (written and spoken) – Essential.
- Previous experience in customer service and/or account management – Essential.
- Proactive, confident, and dynamic personality.
- Patient and adaptable with excellent organisation skills.
- Excellent communication skills and a team player.
- IT literate.
We think you need these skills to ace German and Hebrew speaking Account Coordinator in Watford
Fluency in German
Fluency in Hebrew
Customer Service Experience
Account Management Experience
Proactive Attitude
Confidence
Dynamic Personality