At a Glance
- Tasks: Assist customers in French and German, ensuring top-notch service.
- Company: High-quality manufacturer in the décor industry with a global reach.
- Benefits: Competitive salary around £30,000 and opportunities for growth.
- Why this job: Join a dynamic team and enhance your language skills while helping customers.
- Qualifications: Fluent in French and German with customer service experience.
The predicted salary is between 24000 - 36000 £ per year.
FRENCH SELECTION (FS)
Trilingual French and German Speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £30,000 depending on experience
Ref: 1218FG
To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG
The Company:
High-quality manufacturer in the décor industry.
Main duties:
To assist the Export department and deliver excellent customer service to high-end customers.
The Role:
- Handle all queries received via email and website
- Answer calls from customers and Sales Managers
- Generate orders and data inputting
- Manage customs and export paperwork for deliveries
- Assist colleagues/other departments in busy periods
- Administrative duties as required
The candidate:
- Fluent in both French and German (both written and verbally)
- Senior experience in customer service (ideally from prestige product/high end customers)
- Experience or knowledge in import/export or customs documents - ideal
- Ability to work under pressure and to deadlines
- Team player and excel in building cooperation
- IT literate
Salary: Up to £30,000 depending on experience
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
STSM1_UKTJ
Trilingual French and German Speaking Export Customer Service Advisor in Manchester employer: French Selection UK
As a high-quality manufacturer in the décor industry, we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and encourages personal growth. Our Manchester location offers competitive salaries, comprehensive benefits, and ample opportunities for professional development, making us an excellent employer for those seeking a rewarding career as a Trilingual French and German Speaking Export Customer Service Advisor.
StudySmarter Expert Advice🤫
We think this is how you could land Trilingual French and German Speaking Export Customer Service Advisor in Manchester
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires trilingual abilities, practice speaking French and German to ensure you're confident during the interview. We want you to shine!
✨Tip Number 2
Research the company and its products. Knowing the décor industry and what the company stands for will help you stand out. We love candidates who show genuine interest!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you'd handle difficult customers or tricky situations. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your application come through!
We think you need these skills to ace Trilingual French and German Speaking Export Customer Service Advisor in Manchester
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being trilingual, make sure to highlight your French and German language skills in your application. We want to see how you can use these languages in a customer service context, so don’t hold back!
Tailor Your CV:Take a moment to tweak your CV for this specific role. We love seeing candidates who take the time to align their experience with what we’re looking for, especially in export customer service. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your cover letter or any application materials, keep it clear and to the point. We appreciate straightforward communication, so make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re following our preferred format. Just head over to the vacancies page and search for job reference: 193FG.
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Languages
Since this role requires trilingual skills, make sure you’re comfortable switching between French, German, and English. Practise common phrases and industry-specific vocabulary to show your fluency during the interview.
✨Know the Company Inside Out
Research the manufacturer in the décor industry thoroughly. Understand their products, values, and market position. This will help you tailor your answers and demonstrate genuine interest in the company.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you successfully handled customer queries or complaints, especially in a multilingual context. Be ready to discuss these scenarios to showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
