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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage orders from start to finish.
- Company: Join an award-winning company with a global presence and a strong reputation.
- Benefits: Enjoy hybrid working options and a competitive salary of up to £30,000.
- Why this job: Be part of a dynamic team where your language skills make a real impact.
- Qualifications: Fluency in Spanish and Italian is essential; previous customer service experience preferred.
- Other info: Fast-paced environment perfect for proactive and confident individuals.
The predicted salary is between 24000 - 36000 £ per year.
Spanish and Italian speaking Customer Service Advisor
Watford
Ref: 8169SI
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Spanish and Italian speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8169SI
Main Duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To support the technical team with opening and updating tickets for technical enquiries
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes and communicate accordingly
– To respond to incoming enquiries and provide excellent customer service
Candidate\’s Profile
– Fluent in Spanish and Italian (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
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Spanish and Italian speaking Customer Service Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish and Italian speaking Customer Service Advisor
✨Tip Number 1
Brush up on your Spanish and Italian language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company’s products and services. Understanding what they offer will allow you to answer questions more effectively and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your customer service skills. Think of specific situations where you resolved issues or provided exceptional support, as these will be valuable during discussions.
✨Tip Number 4
Research common customer service scenarios and how to handle them. Being able to discuss strategies for managing difficult customers or technical inquiries will show your proactive approach to the role.
We think you need these skills to ace Spanish and Italian speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Spanish and Italian. Include specific examples of how you've used these languages in previous roles, especially in customer service or sales support.
Showcase Relevant Experience: Detail your previous experience in customer service or sales support. Use bullet points to outline your responsibilities and achievements, focusing on how they relate to the role you're applying for.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Highlight your proactive nature, excellent communication skills, and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your enthusiasm for providing excellent customer service and your ability to manage client relationships effectively.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since the role requires fluency in Spanish and Italian, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in either language, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in customer service or sales support. Provide specific examples of how you've successfully managed customer inquiries or resolved issues, as this will show your capability for the role.
✨Demonstrate Proactivity
The company is looking for a proactive and dynamic personality. Share instances where you took the initiative to improve processes or enhance customer satisfaction. This will illustrate your ability to thrive in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, or specific responsibilities of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
