At a Glance
- Tasks: Deliver top-notch customer service and support while resolving enquiries.
- Company: Join a dynamic team in Rosyth with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid working, and opportunities for growth.
- Other info: Be part of a proactive team that values communication and collaboration.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Fluent in French and previous customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Rosyth
Hybrid working
Responsibilities
- To provide excellent customer service and administrative support.
- To respond to customer enquiries and resolve issues in a timely manner.
- To follow up on orders and ensure delivery status is updated regularly.
- To advise customers on product suitability.
- To complete necessary administration and keep the customer records up to date.
- To liaise with Servicing department to schedule installation of product and servicing.
- To monitor customer feedback and provide suitable suggestions for improvement.
Candidate's Profile
- Fluent in French (written and spoken) – Essential.
- Previous experience in customer service – Essential.
- Proactive, confident and dynamic personality.
- Excellent communication skills and a team player.
- IT literate.
French speaking Customer Service Associate in Rosyth employer: French Selection UK
As a well-established international organisation, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to thrive. With a flexible remote-first working environment and opportunities for professional growth, our German Speaking Business Development Executive role offers the chance to engage with diverse clients across Europe while enjoying competitive compensation and a strong team-oriented atmosphere. Join us to be part of a dynamic company that values innovation and sustainability in asset management.
We think you need these skills to ace French speaking Customer Service Associate in Rosyth
Fluent in French (written and spoken)
Customer Service Experience
Proactive Attitude
Confident Personality
Dynamic Personality
Excellent Communication Skills
Team Player
