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- Tasks: Deliver top-notch customer service and support the Export team.
- Company: Established British manufacturer with a commitment to sustainability.
- Benefits: Competitive salary of £27,000 plus bonus and career growth opportunities.
- Other info: Exciting role in a supportive environment with a focus on communication.
- Why this job: Join a dynamic team and make a difference in international customer relations.
- Qualifications: Fluent in French or German, with previous customer service experience.
The predicted salary is between 27000 - 27000 £ per year.
Location: Burnley
Office Based Role
Salary: £27,000 per annum plus bonus
Ref: 8230CS
The company: A long-standing British manufacturer with international operations and a key focus on sustainability.
Main duties: To provide outstanding customer service to clients and support the Export department.
The role:
- Respond to customer enquiries in a timely manner to ensure any issues are resolved
- Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
- Process orders through the system and follow up as necessary
- Provide customers with export support in regards to lead times and delivery information
- Support internal departments with product or stock information
- Ensure customer information is recorded accurately and update on the system when necessary
- Monitor outstanding orders and follow up accordingly
The candidate:
- Fluent in either German OR French to business standard - Essential
- Previous customer service experience - Essential
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: £27,000 per annum plus bonus
French or German speaking Customer Service Administrator in Preston employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French or German speaking Customer Service Administrator in Preston
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you feel more confident and articulate when discussing your experience and skills, especially your language abilities.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Companies like the one in the job description are looking for dynamic and motivated candidates, so be yourself!
✨Tip Number 4
Don't forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your genuine interest in the role.
We think you need these skills to ace French or German speaking Customer Service Administrator in Preston
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in either French or German, make sure to highlight your language skills right at the top of your application. We want to see how you can use your language prowess to provide outstanding customer service!
Tailor Your Experience: When detailing your previous customer service experience, be specific about how it relates to the duties listed in the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Personable: This role is all about communication and interpersonal skills. Use a friendly tone in your application to show us that you’re dynamic and confident. We want to get a sense of your personality even before the interview!
Apply Through Our Website: To make sure your application gets to us smoothly, apply through our website using the job reference 8230CS. It’s the best way to ensure we see your application and consider you for this exciting opportunity!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Language Skills
Since the role requires fluency in either French or German, make sure you’re comfortable speaking and writing in your chosen language. Practise common customer service scenarios and responses to ensure you can communicate effectively during the interview.
✨Know the Company Inside Out
Research the company’s history, values, and focus on sustainability. Being able to discuss how their mission aligns with your own values will show that you’re genuinely interested in the role and the company.
✨Prepare for Customer Scenarios
Think of examples from your previous customer service experience where you resolved issues or provided exceptional support. Be ready to share these stories, as they’ll demonstrate your problem-solving skills and ability to handle customer enquiries.
✨Show Off Your IT Skills
As the role requires being IT literate, be prepared to discuss any relevant software or systems you’ve used in past roles. If you have experience with order processing systems or CRM tools, highlight that to show you can hit the ground running.