At a Glance
- Tasks: Assist customers in Polish and Italian, resolving queries and providing support.
- Company: Join a renowned, award-winning company with a global presence.
- Benefits: Enjoy hybrid working options and a competitive salary of up to £30,000.
- Why this job: Be part of a dynamic team that values customer satisfaction and cultural diversity.
- Qualifications: Fluency in Polish and Italian is essential; customer service experience is a plus.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Watford
Hybrid working Available
Salary: up to £30,000 Per Annum plus benefits
Ref: 8185PI
The Company: A well-established and award-winning company with international operations.
Polish and Italian speaking Customer Service Representative employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish and Italian speaking Customer Service Representative
✨Tip Number 1
Brush up on your Polish and Italian language skills. Since this role requires fluency in both languages, practice speaking and listening to ensure you can communicate effectively with customers.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, especially those that might arise with Polish and Italian-speaking customers.
✨Tip Number 3
Research the company’s values and culture. Understanding what they stand for will help you align your responses during any interviews and show that you’re a good fit for their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company and the role, which can be invaluable when preparing for your interview.
We think you need these skills to ace Polish and Italian speaking Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Polish and Italian speaking Customer Service Representative position. Highlight any key skills or experiences that match what the company is looking for.
Tailor Your CV: Customise your CV to reflect your language skills and customer service experience. Make sure to include any relevant achievements or roles that demonstrate your ability to communicate effectively in both Polish and Italian.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proficiency in Polish and Italian. Use specific examples from your past experiences to illustrate how you can contribute to the company's success.
Follow Application Instructions: Ensure you apply through the French Selection UK website as specified. Use the job reference 8185PI when submitting your application to ensure it reaches the right department.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
As a Polish and Italian speaking Customer Service Representative, it's crucial to demonstrate your fluency in both languages during the interview. Be prepared to answer questions or even role-play scenarios in both languages to showcase your communication skills.
✨Research the Company
Familiarise yourself with the company's background, values, and services. Understanding their international operations and customer service approach will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Prepare examples from your past experiences that highlight your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.