At a Glance
- Tasks: Support account managers by providing excellent customer service and managing order processing.
- Company: Award-winning company offering global IT solutions with a vibrant team culture.
- Benefits: Training provided, competitive salary, and opportunities for career growth.
- Other info: Strong IT skills required; knowledge of Microsoft Office is a plus.
- Why this job: Join a dynamic team and enhance your problem-solving skills in a supportive environment.
- Qualifications: Fluent in French and experienced in sales support or customer service.
The predicted salary is between 30000 - 40000 £ per year.
A well-established and award-winning company who provide brands with IT solutions on a global scale. An exciting opportunity for an ambitious individual to use their problem-solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently.
- Be responsible for order processing
- Ensure all information is recorded accurately on the CRM system
- Prepare reports and data as needed by account managers
- Training provided
- Fluent in French (written and spoken) essential
- Experience in a sales support or customer service role recommended
- Strong IT skills including knowledge of Microsoft Office applications
Sales & Support Coordinator (Permanent) in Northwich employer: French Selection UK
Join a well-established and award-winning company that values innovation and excellence in providing IT solutions globally. As a Sales & Support Coordinator, you will thrive in a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With a focus on teamwork and outstanding customer service, this role offers a meaningful career path in a dynamic environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Support Coordinator (Permanent) in Northwich
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves supporting account managers, think of examples where you've successfully resolved issues in the past. This will help you stand out during the interview.
✨Tip Number 3
Don’t forget to showcase your IT skills! Be ready to discuss your experience with CRM systems and Microsoft Office applications, as these are crucial for the Sales Support Coordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to use our preferred format.
We think you need these skills to ace Sales & Support Coordinator (Permanent) in Northwich
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your problem-solving skills and any relevant experience in sales support or customer service. We want to see how you can bring value to our team!
Be Accurate and Detailed:When filling out your application, pay close attention to detail. Ensure all information is recorded accurately, just like you would on a CRM system. It shows us you’re organised and reliable!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention your fluency in French and any IT skills you have, especially with Microsoft Office.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Just head over to the vacancies page and search for the job reference. We can’t wait to hear from you!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your French
Since fluency in French is essential for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even rehearse common interview questions in French to show your confidence and proficiency.
✨Know the Company Inside Out
Research the company thoroughly. Understand their IT solutions, their client base, and what sets them apart in the market. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or provided excellent customer service. Be ready to discuss how you can apply these skills to support account managers and enhance customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since you'll be responsible for order processing and data management, brush up on your knowledge of CRM systems. If you have experience with specific software, be prepared to discuss it and how it can benefit the team.
