At a Glance
- Tasks: Handle customer queries and manage customs paperwork while supporting sales operations.
- Company: Leading recruitment agency based in Manchester with a focus on customer service.
- Benefits: Competitive salary of around £30,000 and opportunities for career growth.
- Other info: Exciting opportunity to work in a multicultural environment.
- Why this job: Join a dynamic team and utilise your language skills to make a difference.
- Qualifications: Fluency in French and German, senior customer service experience, and IT literacy.
The predicted salary is between 30000 - 30000 £ per year.
A leading recruitment agency is looking for a Trilingual French and German Speaking Export Customer Service Advisor in Manchester. The role involves handling customer queries, managing customs paperwork, and supporting sales operations.
The ideal candidate should have senior customer service experience, be fluent in both languages, and be IT literate. A competitive salary of around £30,000 is offered, depending on experience.
Trilingual Export Customer Service Advisor (FR/DE) in Manchester employer: French Selection UK
Join a dynamic and supportive team in Manchester, where we prioritise employee growth and development. As a Trilingual Export Customer Service Advisor, you'll benefit from a competitive salary, a collaborative work culture, and opportunities to enhance your skills in a thriving environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Trilingual Export Customer Service Advisor (FR/DE) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. Sometimes, a friendly nudge can lead to opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Brush up on your customer service skills and language fluency. Role-play common customer scenarios with a friend or family member to build confidence before interviews.
✨Tip Number 3
Research the company! Get to know their values, culture, and recent news. This will not only help you tailor your responses but also show your genuine interest during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it shows you're serious about joining the team. Don't miss out on your dream job!
We think you need these skills to ace Trilingual Export Customer Service Advisor (FR/DE) in Manchester
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being trilingual, make sure to highlight your French and German language skills right at the top of your application. We want to see how you can use these languages in a customer service context!
Tailor Your Experience:When you're writing about your previous roles, focus on your senior customer service experience. We love seeing how you've handled customer queries and managed paperwork in the past, so give us the juicy details!
Be IT Savvy:Don’t forget to mention your IT skills! Since the job involves managing customs paperwork and supporting sales operations, let us know what software or tools you’re comfortable using. It’ll help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and German, make sure to practice speaking and writing in these languages before the interview. You might be asked to demonstrate your language skills, so consider preparing a few customer service scenarios in both languages.
✨Know Your Customs Procedures
Familiarise yourself with customs paperwork and procedures relevant to export operations. Being able to discuss specific examples of how you've handled customs queries or documentation in the past will show that you’re well-prepared for the role.
✨Showcase Your IT Skills
As the job requires being IT literate, be ready to discuss the software and tools you’ve used in previous roles. If you have experience with CRM systems or any specific export management software, highlight that during the interview.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges you’ve faced and how you resolved them. Be prepared to share these experiences, focusing on your problem-solving skills and ability to handle difficult situations, especially in a multilingual context.
