At a Glance
- Tasks: Coordinate international medical assistance cases and ensure timely support for travellers in emergencies.
- Company: Global organisation providing 24/7 emergency response and medical assistance services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a supportive team and develop your skills in a fast-paced, impactful role.
- Why this job: Make a real difference by helping people during critical medical emergencies worldwide.
- Qualifications: Qualified healthcare professional with experience in emergency response and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide.
Responsibilities
- Medical Response Coordinator
- Location: Central London
- Salary: around £33,000 / £35,000 per annum depending on experience
Main duties
To coordinate and manage international medical assistance cases, ensuring travellers receive timely, safe, and effective support during medical emergencies and crises.
The role
- Manage international medical assistance cases and ensure clients receive timely support.
- Assess medical needs and coordinate appropriate treatment, evacuations, and repatriations.
- Respond to medical emergencies and support crisis response activities.
- Communicate with healthcare providers, clients, insurers, and global service partners.
- Maintain accurate case documentation and update internal systems.
- Provide medical guidance and support to the operations team on complex cases.
- Candidate's Profile
- Qualified healthcare professional with relevant medical qualifications (paramedics, nurses, EMTs, pharmacists, etc.) – Mandatory
- Previous experience in travel and medical assistance or emergency response
- Strong decision-making skills with the ability to remain calm under pressure.
- Excellent communication, organisational, and case management skills.
- Proficient in Microsoft Office with strong attention to detail.
- Client-focused, able to work collaboratively, with additional language skills being an advantage.
- Around £33,000 / £35,000 per annum depending on experience
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We think you need these skills to ace Medical Response Coordinator in London
Medical Qualifications
International Medical Assistance Coordination
Crisis Response Management
Decision-Making Skills
Communication Skills
Organisational Skills
Case Management
