At a Glance
- Tasks: Deliver top-notch service to high-end clients and manage their requests with precision.
- Company: Prestigious consultancy in London, specialising in personalised services for international clients.
- Benefits: Competitive salary, vibrant office environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and client satisfaction.
- Why this job: Join a dynamic team and make a real difference in the luxury client experience.
- Qualifications: Fluent in French and English, with experience in high-service roles.
London‑based high‑end specialist consultancy offering personalised services for international clients.
Responsibilities:
- Provide exceptional service and support to a high‑end client base.
- Manage client files and ensure all documentation is accurate, complete, and submitted on time.
- Advise and update clients on the progress of their cases or requests.
- Act as a key point of contact for client enquiries and ongoing communication.
- Maintain accurate records and update internal systems and databases.
- Coordinate administrative processes and monitor deadlines across multiple cases.
- Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services.
Candidate Requirements:
- Previous experience in a private client‑facing role within hospitality, luxury retail or a similar high‑service environment.
- Exposure to supporting demanding private clients and high‑net‑worth individuals while delivering exceptional levels of customer care.
- Strong administrative experience, ideally gained in a fast‑paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously.
- Willing to work from a Central London office Monday to Friday (no hybrid or remote options).
- High‑standard fluency in French and English (written and spoken) is mandatory.
- Skill in Microsoft Office and general IT tools.
- Inquisitive and proactive, with a genuine desire to learn and embrace new challenges.
Salary: £38,000 to £42,000 per annum, depending on experience.
Location: Central London.
Bilingual French Client Operations Administrator in London employer: French Selection UK
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