At a Glance
- Tasks: Be the go-to person for customers, providing top-notch service and support.
- Company: Join a global leader in the medical manufacturing industry.
- Benefits: Enjoy a competitive salary, bonuses, and great perks with hybrid work options.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference by helping customers and solving their issues.
- Qualifications: Fluent in French with strong communication and problem-solving skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Dartford
Hybrid work with 2 days a week in the office
Salary: £30,000 per annum plus bonus and great benefits
Ref: 4327FC
The company: A well-established manufacturer specialising within the medical field. A company who have a global presence and pride themselves in providing innovative solutions, outstanding quality and exceptional value.
Main duties: You will act as the primary point of contact for customers delivering exceptional service and support. Working closely with internal teams, you will manage enquiries, process orders and resolve issues while building strong customer relationships.
The role:
- Act as the main point of contact for customers, providing excellent service and support
- Respond to customer enquiries via phone, email, chat, and online platforms
- Process customer orders and provide updates on delivery schedules and order status
- Resolve customer issues and complaints, coordinating with internal teams as required
- Prepare quotations, maintain pricing information and follow up on outstanding quotes
- Maintain accurate customer records and manage information across internal systems
We think you need these skills to ace French speaking Customer service coordinator in Kent
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Record Keeping
