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For Companies At a Glance
- Tasks: Respond to inquiries, process orders, and provide top-notch administrative support.
- Company: Prestigious recruitment consultancy with a focus on customer success.
- Benefits: Competitive salary of £30,000 and hybrid working options.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and experience in defense or high-tech industries.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A prestigious recruitment consultancy is looking for a Customer Service Advisor based in Reading with a hybrid working pattern. The role involves responding to inquiries, processing orders, and providing administrative support.
The ideal candidate will be customer focused with strong communication skills and experience in the defense or high-tech industries.
A salary of £30,000 is offered for this position, making it a great opportunity for the right individual.
Hybrid Customer Success & Support Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Success & Support Advisor
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help us tailor our responses and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and support. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Prepare some questions to ask the interviewer about the team and company culture. This shows that we’re engaged and keen to find out more about how we can fit in.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and keep us on their radar.
We think you need these skills to ace Hybrid Customer Success & Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in the defense or high-tech industries. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Customer Success & Support Advisor role and how you can contribute to our team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at French Selection UK
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you handle inquiries and resolve issues, especially in high-pressure situations. Think of examples from your past experiences that showcase your problem-solving skills.
✨Research the Company and Industry
Familiarise yourself with the recruitment consultancy and its role in the defence or high-tech industries. Understanding their values and recent developments will help you tailor your responses and show genuine interest during the interview.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or prioritising tasks. Practising your answers can help you articulate your thoughts clearly and confidently when it matters most.
✨Showcase Your Communication Skills
Since strong communication is key for this role, be sure to demonstrate your ability to convey information effectively. Use clear language, maintain eye contact, and listen actively to the interviewer’s questions to show you’re engaged and responsive.
