At a Glance
- Tasks: Provide top-notch customer service and administrative support in a dynamic sales environment.
- Company: Established manufacturer delivering high-quality industrial solutions globally.
- Benefits: Competitive salary, free parking, and great public transport links.
- Why this job: Join a vibrant team and make a difference in customer satisfaction.
- Qualifications: Fluent in French with experience in customer service or sales.
- Other info: Exciting opportunity for career growth in an international setting.
The predicted salary is between 20400 - 47600 £ per year.
Location: Southampton, close to M27 with free parking on-site and good public transport links.
Salary: Up to £34,000 per annum.
Ref: 1205FR
The Company: A well-established manufacturer providing high-quality industrial solutions to over 65 countries worldwide.
Main duties: To provide excellent customer service and administrative support.
The role:
- Act as the first point of contact for customers' enquiries and provide excellent customer support.
- Accurately process orders and maintain accurate customer information in the system.
- Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand.
- Work closely with freight forwarders and shipping companies to ensure smooth delivery.
- Manage quotations and sales invoices and liaise with the finance team accordingly.
- Provide after-sales support including troubleshooting, enquiries on warranties and servicing requests.
The candidate:
- Fluent in French (written and verbally) - Essential.
- Previous experience in a customer service or sales office role.
- Proactive, confident and dynamic personality.
- Excellent communication and organisational skills.
- IT literate.
Locations
French speaking Sales Support Coordinator in Hampshire, Portsmouth employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Sales Support Coordinator in Hampshire, Portsmouth
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions and how you can showcase your French skills and customer service experience.
✨Tip Number 3
Show off your personality! When you get an interview, let your confidence shine through. Be proactive in discussing how your dynamic personality can contribute to the team and enhance customer support.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Just head over to the French Selection UK site, search for the job reference, and submit your details.
We think you need these skills to ace French speaking Sales Support Coordinator in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your French Skills: Since this role is all about being fluent in French, make sure to highlight your language skills right at the top of your application. Use clear examples of how you've used your French in previous roles, especially in customer service or sales.
Tailor Your CV: We want to see how you fit into our world! Customise your CV to reflect the skills and experiences that match the job description. Focus on your customer service experience and any relevant administrative skills that will make you stand out.
Be Personable: In your cover letter, let your personality shine through! We love a proactive and confident vibe, so share a bit about yourself and why you're excited about this role. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website: Don't forget to apply through the French Selection UK website! It's the best way for us to receive your application and ensures you’re considered for the role. Just search for job reference: 1205FR and get your application in!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Prepare to answer questions in French and even consider doing a mock interview with a friend or colleague who speaks the language.
✨Know the Company Inside Out
Research the company thoroughly. Understand their products, services, and the markets they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle specific situations, such as dealing with difficult customers or managing order discrepancies. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Off Your Organisational Skills
As the role involves administrative support, be prepared to discuss your organisational strategies. Share examples of how you've managed multiple tasks or projects in the past, and highlight any tools or software you use to stay organised.