At a Glance
- Tasks: Manage and coordinate inbound group bookings for MICE and general travel.
- Company: Join a dynamic leader in the travel and tourism industry, specialising in tailored group solutions.
- Benefits: Enjoy hybrid work options and a competitive salary of up to £45,000 per annum.
- Why this job: Be part of a vibrant team, delivering exceptional service and building strong client relationships.
- Qualifications: Experience in managing inbound groups is essential; fluency in multiple languages is a plus.
- Other info: Work in a fast-paced environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 54000 £ per year.
A dynamic and innovative leader in the travel and tourism industry, specializing in managing inbound group bookings and offering tailored solutions for MICE and general group travel.
Main duties:
- Managing and coordinating inbound group bookings, particularly MICE groups, ensuring seamless execution from inquiry to post-trip follow-up, and maintaining strong relationships with clients and suppliers.
The Role:
- Manage and coordinate inbound group bookings, ensuring all details are captured accurately.
- Oversee the seamless execution of MICE and general group travel from initial inquiry to post-trip follow-up.
- Communicate effectively with clients and suppliers to deliver high-quality service and resolve any issues promptly.
- Build and maintain strong relationships with clients, suppliers, and partners.
- Collaborate with internal teams to ensure smooth operations and exceptional client experience.
- Stay up-to-date with travel and MICE industry trends to provide innovative solutions.
- Ensure timely and accurate communication with clients and suppliers.
The Candidate:
- Previous experience in managing inbound groups within a tour operator or DMC environment.
- Strong experience with MICE groups is highly preferred.
- Excellent organizational skills and attention to detail.
- Fluency in one or more of the following languages: Portuguese, German, French, Italian, or Spanish (preferred but not essential).
- Exceptional communication and interpersonal skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a passion for delivering exceptional service.
- A proactive problem-solver with the ability to manage multiple priorities.
The salary: up to £45,000 per annum.
Group Travel Specialist Tour Operator DMC employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Travel Specialist Tour Operator DMC
✨Tip Number 1
Familiarise yourself with the MICE sector, as this role heavily focuses on managing meetings, incentives, conventions, and exhibitions. Understanding the nuances of MICE will help you stand out during interviews and demonstrate your expertise in handling group bookings.
✨Tip Number 2
Network within the travel and tourism industry, especially with professionals who have experience in DMCs or tour operators. Attend industry events or webinars to connect with potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Stay updated on the latest trends in travel and MICE. Being knowledgeable about current industry developments will not only prepare you for interviews but also show your passion for the field and your commitment to providing innovative solutions.
✨Tip Number 4
Prepare to discuss your previous experiences managing inbound group bookings. Be ready to share specific examples of how you've successfully coordinated events or resolved issues, as this will highlight your organisational skills and customer-focused mindset.
We think you need these skills to ace Group Travel Specialist Tour Operator DMC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing inbound group bookings, particularly with MICE groups. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your customer-focused mindset. Mention any language skills you possess and how they can benefit the role.
Highlight Communication Skills: In your application, emphasise your exceptional communication and interpersonal skills. Provide examples of how you've effectively resolved issues or built strong relationships with clients and suppliers.
Showcase Industry Knowledge: Demonstrate your understanding of current travel and MICE industry trends in your application. This shows your proactive approach and ability to provide innovative solutions.
How to prepare for a job interview at French Selection UK
✨Showcase Your MICE Knowledge
Make sure to highlight your understanding of MICE (Meetings, Incentives, Conventions & Exhibitions) during the interview. Discuss any relevant experience you have managing group bookings and how you've successfully executed events in the past.
✨Demonstrate Strong Communication Skills
Since the role requires effective communication with clients and suppliers, prepare examples that showcase your interpersonal skills. Be ready to discuss how you've resolved issues or built relationships in previous roles.
✨Emphasise Organisational Skills
The ability to manage multiple priorities is crucial for this position. Share specific instances where your organisational skills made a difference in your work, especially in fast-paced environments.
✨Stay Updated on Industry Trends
Research current trends in the travel and tourism industry, particularly related to group travel and MICE. Being knowledgeable about recent developments will demonstrate your passion for the field and your proactive approach to providing innovative solutions.