At a Glance
- Tasks: Assist customers with bookings and enquiries in a dynamic travel environment.
- Company: Established company in the travel industry with a strong reputation.
- Benefits: Competitive salary, bonus opportunities, and hybrid working model.
- Why this job: Join a vibrant team and help customers create unforgettable travel experiences.
- Qualifications: Fluent in German and excellent customer service skills required.
- Other info: Exciting career growth potential in a supportive work culture.
The predicted salary is between 24000 - 28000 Β£ per year.
Location: Glasgow - Hybrid
Salary: Β£26,500 plus bonus
Ref: 1202DE
The Company: Very well-established company in the travel industry
- Assist customers with bookings and any enquiries they may have
German Speaking Customer Service Advisor in Glasgow employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land German Speaking Customer Service Advisor in Glasgow
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your language skills! Since this role requires German, make sure you're comfortable speaking it fluently. Try role-playing common customer service scenarios with a friend or even in front of a mirror.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Use the job reference 1202DE when you apply, and donβt forget to highlight your customer service experience in your interview!
We think you need these skills to ace German Speaking Customer Service Advisor in Glasgow
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the role of a German speaking Customer Service Advisor. Highlight any relevant experience in customer service and language skills that match what we're looking for.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the travel industry and how your skills can benefit us. Keep it concise but engaging!
Show Off Your Language Skills: Since this role requires German, donβt forget to mention your proficiency level. If you have any certifications or experiences using the language, make sure to include those!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Just head over to the vacancies page, search for job reference 1202DE, and submit your application there!
How to prepare for a job interview at French Selection UK
β¨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with common phrases and customer service terminology. Practise speaking and listening to ensure you can handle any queries that come your way.
β¨Know the Company Inside Out
Research the companyβs history, values, and recent news in the travel industry. This will not only help you answer questions but also show your genuine interest in the role and the company.
β¨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter, like handling complaints or booking issues. Prepare your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.