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For Companies At a Glance
- Tasks: Provide top-notch customer service and support the sales team in a dynamic environment.
- Company: Join a well-established company with a global presence in the industrial sector.
- Benefits: Competitive salary up to £35,000 and opportunities for career growth.
- Other info: Fast-paced role perfect for proactive and confident individuals.
- Why this job: Use your German skills to make a real impact in customer relations and sales.
- Qualifications: Fluent in German with experience in customer service or sales support.
The predicted salary is between 35000 - 35000 £ per year.
A well-established company with international operations in the industrial sector.
Main duties:
- To provide excellent customer service and administrative support to the sales team.
- Respond to customer enquiries in an effective and timely manner.
- Follow up on customer enquiries and keep accurate communication records.
- Build and maintain strong working relationships with external stakeholders.
- Support sales team with quotations and sales administration.
- Process orders through the system and maintain or update customer details as necessary.
- Liaise with logistics team to update delivery times and support with export administration.
Candidate's Profile:
- Fluent in German (written and spoken) - Essential.
- Previous experience in customer service and/or sales support, ideally within Manufacturing or industrial sector.
- Proactive, confident and dynamic personality.
- Excellent communication skills and a team player.
- Computer literate (MS Office, Internet).
- Able to work in a fast-paced environment.
German-Speaking Customer Service & Sales Support Specialist employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service & Sales Support Specialist
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills, especially in customer service scenarios. Role-playing with a friend can help you feel more confident when responding to customer enquiries.
✨Tip Number 3
Prepare some questions for your interviewer. Asking about the sales team's goals or how they measure success shows that you're proactive and ready to contribute to their objectives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can set you apart from other candidates. Plus, it keeps you fresh in their minds!
We think you need these skills to ace German-Speaking Customer Service & Sales Support Specialist
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about German-speaking customer service, make sure to highlight your fluency in German right from the start. Use clear examples of how you've used your language skills in previous roles to impress us!
Tailor Your Experience: We want to see how your past experiences relate to this position. Be specific about your customer service and sales support experience, especially if it's in the manufacturing or industrial sector. Make it relevant to what we do!
Be Proactive in Your Application: Show us your proactive side! Mention any instances where you took the initiative in your previous roles, whether it was resolving a customer issue or streamlining a process. We love dynamic personalities who can think on their feet!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your German
Since this role requires fluency in German, make sure you're comfortable speaking and writing in the language. Practise common customer service phrases and responses to potential questions you might face during the interview.
✨Know the Company Inside Out
Research the company’s operations in the industrial sector. Understand their products, services, and any recent news. This will not only help you answer questions but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of examples from your previous experience where you provided excellent customer service or supported a sales team. Be ready to discuss how you handled specific situations, especially in a fast-paced environment.
✨Show Off Your Team Spirit
This role requires collaboration with both the sales and logistics teams. Be prepared to share examples of how you've successfully worked in a team before, highlighting your proactive and dynamic personality.