Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and support across Europe via email and phone.
- Company: Established healthcare supplier with a strong reputation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Fluency in German and previous customer service experience required.
- Other info: Great opportunity for multilingual individuals looking to excel in customer service.
The predicted salary is between 30000 - 42000 £ per year.
Overview
German speaking Customer Service Representative – Stockport. Ref: 5497M2
Company Profile
A successful and well-established healthcare supplier.
Responsibilities
- Main duties: You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one
- Support both internal and external stakeholders across Europe
- Respond to customer queries via email and phone in a professional and timely manner
- Provide clear, supportive assistance to customers across various channels
- Manage administrative tasks related to customer accounts and orders
Candidate Profile
- Multilingual with fluency in German
- Previous experience in customer service
- IT literate
- Hands-on attitude and great communication skills
#J-18808-Ljbffr
German speaking Customer Service Representative employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Service Representative
✨Tip Number 1
Make sure you brush up on your German language skills! Practising common customer service scenarios can really help you feel more confident during the interview. We want you to shine when responding to queries!
✨Tip Number 2
Research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team. We love seeing candidates who align with our mission!
✨Tip Number 3
Prepare some examples from your previous experience that highlight your customer service skills. Think about times you went above and beyond for a customer. We want to hear those stories that showcase your hands-on attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace German speaking Customer Service Representative
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a German speaking Customer Service Representative, make sure to highlight your fluency in German. Use it in your application where relevant, and don’t shy away from mentioning any previous experience you have in multilingual environments.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific experiences that demonstrate your customer service prowess and how you’ve handled queries in the past. This shows us you’re serious about the role!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and a friendly tone. We want to see your personality shine through while still maintaining a level of formality that reflects the customer service environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your German
Since the role requires fluency in German, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in German to boost your confidence.
✨Know the Company Inside Out
Research the healthcare supplier thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company during the interview.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experience where you successfully resolved issues or provided exceptional service. This will demonstrate your hands-on attitude and problem-solving skills.
✨Show Off Your IT Skills
As the job requires being IT literate, be ready to discuss any relevant software or tools you’ve used in previous roles. If you have experience with customer relationship management (CRM) systems, mention that too, as it can set you apart from other candidates.
