German Speaking Customer Service Advisor
German Speaking Customer Service Advisor

German Speaking Customer Service Advisor

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in German, resolving queries and providing support.
  • Company: Join a leading international logistics company with a strong reputation.
  • Benefits: Enjoy a competitive salary and potential for career growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
  • Qualifications: Fluency in German and excellent communication skills required.
  • Other info: Located in Wolverhampton, easily accessible from surrounding areas.

The predicted salary is between 24000 - 36000 £ per year.

FRENCH SELECTION (FS)

German Speaking Customer Service Advisor
Location: Wolverhampton
Commutable from Birmingham, Stafford, Telford, Walsall, Cannock, Lichfield, Rugeley
Salary: up to £30,000 per annum
Ref: 773GR

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 773GR

The Company:
A well-established international logistics and su…

German Speaking Customer Service Advisor employer: French Selection UK

Join a dynamic and well-established international logistics company in Wolverhampton, where you will thrive in a supportive work culture that values employee development and growth. With competitive salaries and a commitment to fostering a collaborative environment, this role offers the unique advantage of being part of a global team while enjoying the benefits of working in a vibrant local community.
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Contact Detail:

French Selection UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land German Speaking Customer Service Advisor

✨Tip Number 1

Brush up on your German language skills, especially in customer service contexts. Practising common phrases and scenarios can help you feel more confident during the interview.

✨Tip Number 2

Familiarise yourself with the logistics industry and the specific services offered by the company. This knowledge will allow you to engage in meaningful conversations during the interview.

✨Tip Number 3

Prepare examples of how you've successfully handled customer queries or complaints in the past. Being able to demonstrate your problem-solving skills will set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and what they look for in a candidate.

We think you need these skills to ace German Speaking Customer Service Advisor

Fluency in German
Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Time Management Skills
Teamwork and Collaboration
Adaptability
Knowledge of Logistics and Supply Chain
Proficiency in CRM Software
Conflict Resolution Skills
Empathy and Patience

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the German Speaking Customer Service Advisor position. Tailor your application to highlight relevant skills and experiences.

Highlight Language Skills: Since this role requires German language proficiency, make sure to emphasise your language skills in your CV and cover letter. Provide examples of how you've used your language skills in previous roles or experiences.

Craft a Compelling Cover Letter: Write a personalised cover letter that addresses why you are interested in the position and how your background makes you a suitable candidate. Mention specific experiences that relate to customer service and logistics.

Follow Application Instructions: Ensure you apply through the specified channels by visiting the French Selection website and using the job reference 773GR. Double-check that all required documents are included and formatted correctly before submission.

How to prepare for a job interview at French Selection UK

✨Brush Up on Your German

Since the role requires fluency in German, make sure to practice your language skills before the interview. Be prepared to answer questions and engage in conversation in German to demonstrate your proficiency.

✨Know the Company

Research the company’s background, values, and services. Understanding their logistics and supply chain operations will help you tailor your answers and show genuine interest during the interview.

✨Prepare for Customer Scenarios

Think of common customer service scenarios you might encounter in this role. Prepare examples from your past experiences that showcase your problem-solving skills and ability to handle difficult situations.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

German Speaking Customer Service Advisor
French Selection UK
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