At a Glance
- Tasks: Provide exceptional customer service and organise group trips across the UK & Ireland.
- Company: Established international Tour Operator with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid working, and opportunities for travel and professional growth.
- Other info: Exciting role with opportunities to attend trade fairs and familiarisation trips.
- Why this job: Join a dynamic team and help create unforgettable travel experiences for clients.
- Qualifications: Fluent in French, experience in tourism, and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
A well-established international Tour Operator.
Responsibilities
- Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.
- Organise group trips according to clients’ needs and submit relevant quotations.
- Reserve all suitable services at competitive rates.
- Handle inbound communications and respond accordingly.
- Respond and deal with all queries in a timely and efficient manner.
- Work with internal departments to ensure the business is run efficiently.
- Gain continuous knowledge of holiday group requirements and offers.
- Be able to negotiate supplier rates and always buy at the best possible price.
- Attend familiarisation trips, trade fairs and meetings as directed.
Candidate’s Profile
- Fluent in French (written and spoken) essential.
- Experience working with tour operators or similar service provider is essential.
- Good knowledge of the UK as a destination and its tourism products.
- Positive, problem solver, confident and dynamic personality.
- Good team player / Excellent communication skills.
- Excellent attention to detail / IT literate.
Location & Compensation
- Location: Edinburgh.
- Hybrid working system after probation.
- Salary: from £28,000 to £32,000 per annum depending on experience.
French speaking Travel Operations Executive employer: French Selection UK
As a leading international Tour Operator based in the vibrant city of Edinburgh, we pride ourselves on fostering a dynamic and inclusive work culture that values exceptional customer service and teamwork. Our employees benefit from competitive salaries, hybrid working options, and opportunities for professional growth through familiarisation trips and industry events, making us an excellent employer for those seeking a rewarding career in travel operations.
StudySmarter Expert Advice🤫
We think this is how you could land French speaking Travel Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. Use LinkedIn or even local meetups to connect and chat about opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show off your knowledge of UK destinations and tourism products – it’ll impress them and show you’re genuinely interested!
✨Tip Number 3
Practice your French! Since this role requires fluency, brush up on your language skills. You could even role-play common customer service scenarios to feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace French speaking Travel Operations Executive
Some tips for your application 🫡
Show Off Your French Skills:Since this role is all about communicating with clients in French, make sure to highlight your language skills right from the start. Use clear and confident French phrases in your application to demonstrate your fluency.
Tailor Your Experience:We want to see how your past experiences relate to the travel industry. Be specific about your previous roles with tour operators or similar service providers, and mention any relevant achievements that showcase your customer service skills.
Be Detail-Oriented:Attention to detail is key in this role. When writing your application, double-check for any typos or errors. A polished application reflects your ability to manage group trips efficiently and accurately.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in French to boost your confidence and ensure you can communicate effectively.
✨Know Your Destinations
Familiarise yourself with popular UK and Ireland travel destinations. Be prepared to discuss these locations and their attractions during the interview. This shows your passion for travel and your knowledge of the industry, which is crucial for a Travel Operations Executive.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or queries efficiently. This will showcase your problem-solving abilities and your commitment to client satisfaction.
✨Showcase Your Team Spirit
As a team player, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to successful outcomes, as this will resonate well with the company’s values and the collaborative nature of the role.
