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- Tasks: Assist the Export Department and deliver top-notch customer service to high-end clients.
- Company: Join a high-quality manufacturer in the decoration industry with global operations.
- Benefits: Enjoy 25 days holiday, Christmas shutdown, staff discounts, early Friday finishes, and gym membership.
- Why this job: Be part of a dynamic team, enhance your language skills, and work in a prestigious environment.
- Qualifications: Fluent in French, with senior customer service experience and IT literacy; additional languages are a plus.
- Other info: Ideal for those who thrive under pressure and love collaborating with others.
The predicted salary is between 16800 - 39200 £ per year.
FRENCH SELECTION (FS)
French speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £28,000 depending on experience and language skills plus benefits (25 days holiday, Christmas shutdown, Staff discount, Early finish on Fridays, Gym membership etc.)
Ref: 160FR
To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 160FR
Website:
The Company:
High-quality manufacturer with international operations, decoration industry.
Main duties:
To assist the Export Department and deliver excellent customer service to high-end customers.
The Role:
– Handle all queries received via email and website
– Answer calls from customers and Sales Managers in France
– Generate orders
– Liaise with other departments and showroom in Paris
– Assist colleagues/other departments in busy periods
– Administrative duties as required
The candidate:
– Fluent in French (both written and verbally)
– Fluency in additional European languages (ideal)
– Senior experience in customer service (ideally from prestige product/high end customers)
– Ability to work under pressure and to deadlines
– Team player and excel in building cooperation
– IT literate
Salary: Up to £28k (DOE) + benefits (25 days holiday, Christmas shutdown, Staff discount, Gym membership etc.)
French Selection (FS), leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website:
French Speaking Export Customer Service Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Export Customer Service Advisor
✨Tip Number 1
Make sure to highlight your fluency in French during any conversations or networking opportunities. Being able to communicate effectively in French is crucial for this role, so emphasize your language skills whenever possible.
✨Tip Number 2
Familiarize yourself with the decoration industry and the specific products offered by the company. This knowledge will not only help you stand out but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare to discuss your previous experience in customer service, especially if it involved high-end clients. Be ready to share specific examples of how you handled challenging situations and provided excellent service.
✨Tip Number 4
Showcase your ability to work under pressure by sharing relevant experiences. The role requires managing multiple tasks and deadlines, so demonstrating your time management skills will be beneficial.
We think you need these skills to ace French Speaking Export Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the French Speaking Export Customer Service Advisor position. Highlight the key responsibilities and required skills, such as fluency in French and experience in customer service.
Tailor Your CV: Customize your CV to emphasize your relevant experience in customer service, particularly with high-end clients. Include any language skills and IT literacy that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle queries in both French and English. Mention specific examples of how you've excelled in similar roles.
Follow Application Instructions: Ensure you apply through the French Selection UK website as specified. Use the job reference 160FR when searching for the vacancy to ensure your application is directed correctly.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since the role requires fluency in French, be prepared to demonstrate your language skills during the interview. Practice speaking and writing in French beforehand, and consider discussing your experiences in a bilingual context.
✨Highlight Customer Service Experience
Emphasize your previous experience in customer service, especially with high-end or prestige products. Share specific examples of how you handled challenging situations and delivered excellent service to customers.
✨Demonstrate Team Collaboration
The company values teamwork, so be ready to discuss instances where you successfully collaborated with colleagues. Highlight your ability to work under pressure and how you contribute to a positive team environment.
✨Familiarize Yourself with the Company
Research the company and its operations in the decoration industry. Understanding their products and market position will help you tailor your responses and show genuine interest in the role.
