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- Tasks: Assist the Export Department and deliver top-notch customer service to high-end clients.
- Company: Join a high-quality manufacturer in the decor industry, known for excellence.
- Benefits: Enjoy 25 days holiday, Christmas shutdown, staff discounts, early finishes on Fridays, and gym membership.
- Why this job: Be part of a dynamic team, enhance your language skills, and work with prestigious clients.
- Qualifications: Fluent in French, with senior customer service experience and IT literacy; additional languages are a plus.
- Other info: Ideal for those who thrive under pressure and love teamwork.
The predicted salary is between 16800 - 39200 £ per year.
FRENCH SELECTION (FS) French Speaking Export Customer Service Advisor Location: Manchester Salary: Up to £28,000 depending on experience and language skills plus benefits (25 days holiday, Christmas shutdown, Staff discount, Early finish on Fridays, Gym membership etc.) Ref: 160FR To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 160FR The Company: High-quality manufacturer in the decor industry. Main duties: To assist the Export Department and deliver excellent customer service to high-end customers. The Role: – Handle all queries received via email and website – Answer calls from customers and Sales Managers in France- Generate orders- Liaise with other departments and showroom in Paris- Assist colleagues/other departments in busy periods- Administrative duties as required The candidate: – Fluent in French (both written and verbally) – Fluency in additional European languages (ideal) – Senior experience in customer service (ideally from prestige product/high end customers) – Ability to work under pressure and to deadlines- Team player and excel in building cooperation- IT literate Salary: Up to £28,000 depending on experience and language skills plus benefits (25 d…
French Speaking Export Customer Service Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Export Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your French language skills, especially in a customer service context. Practice common phrases and responses that you might use when dealing with high-end customers to ensure you can communicate effectively.
✨Tip Number 2
Familiarize yourself with the decor industry and the specific products offered by the company. Understanding the nuances of the products will help you provide better service and answer customer queries more confidently.
✨Tip Number 3
Highlight any experience you have working under pressure or in fast-paced environments. Be ready to share examples of how you've successfully managed multiple tasks or tight deadlines in previous roles.
✨Tip Number 4
Demonstrate your teamwork skills by preparing examples of how you've collaborated with colleagues in the past. This role emphasizes cooperation, so showing that you're a team player will set you apart from other candidates.
We think you need these skills to ace French Speaking Export Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the French Speaking Export Customer Service Advisor position. Highlight the key responsibilities and required skills, especially the importance of fluency in French and experience in customer service.
Tailor Your CV: Customize your CV to emphasize your relevant experience in customer service, particularly with high-end products. Include any language skills you possess, especially if you speak additional European languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle queries effectively. Mention your experience working under pressure and your teamwork skills, as these are crucial for the role.
Follow Application Instructions: Ensure you apply through the French Selection UK website as specified. Use the job reference 160FR when searching for the vacancy to ensure your application is processed correctly.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since the role requires fluency in French, be prepared to demonstrate your language skills during the interview. Practice speaking and writing in French beforehand, and consider answering some questions in French to impress the interviewer.
✨Highlight Customer Service Experience
Emphasize your previous experience in customer service, especially if it involved high-end products or prestigious clients. Share specific examples of how you handled challenging situations and provided excellent service.
✨Demonstrate Teamwork Abilities
The company values teamwork, so be ready to discuss instances where you successfully collaborated with colleagues. Highlight your ability to support others during busy periods and how you contribute to a positive team environment.
✨Prepare for Administrative Questions
As the role includes administrative duties, expect questions about your organizational skills and IT literacy. Be prepared to discuss tools and software you are familiar with, and how you manage tasks efficiently under pressure.
