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For Companies At a Glance
- Tasks: Assist the Export Department and deliver top-notch customer service to high-end clients.
- Company: Join a leading UK manufacturer in the decoration industry with global operations.
- Benefits: Enjoy 25 days holiday, Christmas shutdown, staff discounts, and gym membership.
- Why this job: Be part of a dynamic team, enhance your language skills, and work in a prestigious environment.
- Qualifications: Fluent in French, with senior customer service experience and IT literacy required.
- Other info: Ideal for those who thrive under pressure and love teamwork.
The predicted salary is between 16800 - 28000 £ per year.
FRENCH SELECTION (FS)
French speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £28,000 depending on experience and language skills plus benefits (25 days holiday, Christmas shutdown, Staff discount, Early finish on Fridays, Gym membership etc.)
Ref: 160FR
To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 160FR
Website: www.french-selection.co.uk
The Company:
High-quality manufacturer with international operations, decoration industry.
Main duties:
To assist the Export Department and deliver excellent customer service to high-end customers.
The Role:
– Handle all queries received via email and website
– Answer calls from customers and Sales Managers in France
– Generate orders
– Liaise with other departments and showroom in Paris
– Assist colleagues/other departments in busy periods
– Administrative duties as required
The candidate:
– Fluent in French (both written and verbally)
– Fluency in additional European languages (ideal)
– Senior experience in customer service (ideally from prestige product/high end customers)
– Ability to work under pressure and to deadlines
– Team player and excel in building cooperation
– IT literate
Salary: Up to £28k (DOE) + benefits (25 days holiday, Christmas shutdown, Staff discount, Gym membership etc.)
French Selection (FS), leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website: www.french-selection.co.uk
French Speaking Export Customer Service Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Export Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your French language skills, especially in a customer service context. Practice common phrases and responses that you might use when dealing with high-end customers.
✨Tip Number 2
Familiarize yourself with the decoration industry and the types of products offered by the company. This knowledge will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 3
Highlight any experience you have working under pressure or meeting tight deadlines. Prepare examples from your past roles that showcase your ability to thrive in a fast-paced environment.
✨Tip Number 4
Emphasize your teamwork skills and your ability to build cooperation with colleagues. Think of specific instances where you successfully collaborated with others to achieve a common goal.
We think you need these skills to ace French Speaking Export Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the French Speaking Export Customer Service Advisor position. Understand the main duties and required skills, especially the importance of fluency in French and experience in customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, particularly with high-end products. Emphasize your language skills, especially your fluency in French and any additional European languages you may speak.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to work under pressure. Mention specific examples from your past experiences that demonstrate your skills and how they align with the role.
Submit Your Application: Follow the application instructions carefully. Visit the French Selection UK website, navigate to the vacancies page, and search for job reference 160FR to submit your CV and cover letter. Ensure all documents are polished and free of errors before submission.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since the role requires fluency in French, be prepared to demonstrate your language skills during the interview. Practice speaking and writing in French beforehand, and consider discussing your experiences in a bilingual context.
✨Highlight Customer Service Experience
Emphasize your previous experience in customer service, especially with high-end clients. Share specific examples of how you handled challenging situations or provided exceptional service to showcase your capabilities.
✨Familiarize Yourself with the Company
Research the company and its products in the decoration industry. Understanding their values and offerings will help you tailor your responses and show genuine interest in the position.
✨Prepare for Teamwork Questions
As a team player, be ready to discuss how you collaborate with others. Prepare examples of past experiences where you successfully worked with colleagues or other departments, especially in high-pressure situations.
