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- Tasks: Provide top-notch customer service and support the sales team with admin tasks.
- Company: Established European FMCG company with a strong reputation.
- Benefits: Hybrid work model, competitive salary of £27,000, and career growth opportunities.
- Other info: Exciting opportunity to work in a supportive and collaborative environment.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Fluency in French and prior customer service experience preferred.
The predicted salary is between 27000 - 27000 £ per year.
A well-established European FMCG company is looking for a French speaking Customer Service Associate in Telford. The right candidate will provide excellent customer service, act as the first contact for customers, and support the sales team with administrative tasks.
Fluency in French is essential, and prior customer service experience is preferred. This role offers a hybrid work model post-probation and a competitive salary of around £27,000 per annum.
French-Speaking Customer Service & Sales Support (Hybrid) employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Service & Sales Support (Hybrid)
✨Tip Number 1
Make sure to brush up on your French! Since this role requires fluency, practice speaking and listening to ensure you can communicate effectively with customers. We recommend using language apps or joining conversation groups to boost your confidence.
✨Tip Number 2
Research the company and its products. Knowing what they offer will help you tailor your responses during interviews and show that you're genuinely interested in the role. Plus, it’ll give you a leg up when discussing how you can support the sales team.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints. We suggest practising these situations with a friend or family member to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer service and sales support.
We think you need these skills to ace French-Speaking Customer Service & Sales Support (Hybrid)
Some tips for your application 🫡
Show Off Your French Skills: Since this role requires fluency in French, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively with our customers!
Customer Service Experience is Key: If you've got prior experience in customer service, don’t be shy about it! Share specific examples of how you've helped customers in the past. This will show us that you’re ready to jump in and support our sales team.
Tailor Your Application: Take a moment to customise your application for this role. Mention why you're excited about working in the FMCG sector and how your skills align with what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your French
Since fluency in French is essential for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in French to boost your confidence.
✨Know the Company Inside Out
Research the FMCG company thoroughly. Understand their products, values, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the company during the interview.
✨Prepare for Customer Scenarios
Think about common customer service situations and how you would handle them. Be ready to share examples from your past experience that demonstrate your problem-solving skills and ability to provide excellent service.
✨Showcase Your Administrative Skills
Since the role involves supporting the sales team with administrative tasks, be prepared to discuss your organisational skills. Highlight any relevant experience you have with managing schedules, processing orders, or using CRM systems.