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For Companies At a Glance
- Tasks: Support customers across Europe with queries via email and phone.
- Company: Join a dynamic team in a remote-friendly environment.
- Benefits: Competitive salary of £35,000 and flexible working arrangements.
- Why this job: Use your language skills to make a difference in customer service.
- Qualifications: Fluency in Dutch and German, plus customer service experience.
- Other info: Initial training provided with opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Remote in the UK
Job Details
- Location: Remote working. Candidates must be based in the UK; will attend office for initial training and occasional visits.
- Salary: around £35,000 per annum.
Responsibilities
- Support internal and external stakeholders across Europe.
- Respond to customer queries via email and phone in a professional and timely manner.
- Provide clear, supportive assistance to customers across various channels.
- Manage administrative tasks related to customer accounts and orders.
Candidate's Profile
- Multilingual with fluency in Dutch and German.
- Previous experience in customer service.
- IT literate.
- Hands-on attitude and great communication skills.
Dutch And German Speaking Customer Service Representative employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch And German Speaking Customer Service Representative
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with common questions and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have experience in customer service, think of specific examples where you went above and beyond for a customer. These stories can really make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces!
We think you need these skills to ace Dutch And German Speaking Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multilingual skills and customer service experience. We want to see how your background fits the role, so don’t be shy about showcasing your fluency in Dutch and German!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your hands-on attitude makes you a great fit for our team at StudySmarter.
Showcase Your Communication Skills: Since this role involves responding to queries via email and phone, make sure your application reflects your strong communication skills. We love clear and concise writing, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Language Skills
Since the role requires fluency in Dutch and German, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by answering questions or discussing scenarios in both tongues.
✨Know the Company Inside Out
Research the company’s values, mission, and recent developments. Understanding their customer service philosophy will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, such as handling complaints or managing difficult customers. Be ready to share specific examples from your past experience that highlight your problem-solving skills and ability to remain calm under pressure.
✨Show Off Your IT Skills
As the job requires being IT literate, be prepared to discuss any relevant software or tools you’ve used in previous roles. If you have experience with customer relationship management (CRM) systems or other tech, mention it to demonstrate your hands-on attitude.
