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For Companies At a Glance
- Tasks: Deliver exceptional customer service in Dutch and French, supporting clients across Europe.
- Company: Established healthcare supplier with a strong reputation.
- Benefits: Competitive salary of around £35,000 and remote working flexibility.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Fluency in Dutch and French, plus previous customer service experience.
- Other info: Initial training in the office with occasional visits for team collaboration.
The predicted salary is between 28000 - 42000 £ per year.
A successful and well-established healthcare supplier.
Responsibilities:
- You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one.
- Support both internal and external stakeholders across Europe.
- Respond to customer queries via email and phone in a professional and timely manner.
- Provide clear, supportive assistance to customers across various channels.
- Manage administrative tasks related to customer accounts and orders.
Candidate's Profile:
- Multilingual with fluency in Dutch and French.
- Previous experience in customer service.
- IT literate.
- Hands-on attitude and great communication skills.
Dutch And French Speaking Customer Service Representative employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch And French Speaking Customer Service Representative
✨Tip Number 1
Make sure you brush up on your Dutch and French skills before the interview. We want to see you confidently handling customer queries in both languages, so practice common phrases and scenarios that might come up.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare some examples from your previous customer service experience. We love to hear about how you've turned a negative situation into a positive one, so think of specific instances where you went above and beyond for a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you who are ready to deliver exceptional service.
We think you need these skills to ace Dutch And French Speaking Customer Service Representative
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Dutch and French, make sure to highlight your language skills right at the top of your application. We want to see how you can use these languages to connect with our customers!
Tailor Your Experience: When you're writing about your previous customer service roles, be specific! Share examples that showcase your hands-on attitude and great communication skills. We love seeing how you've made a difference in past positions.
Keep It Professional: Remember, this is a customer service role, so your application should reflect professionalism. Use clear and concise language, and make sure there are no typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Language Skills
Since the role requires fluency in both Dutch and French, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your proficiency during the interview.
✨Know the Company Inside Out
Research the healthcare supplier thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Customer Scenarios
Think of examples from your previous experience where you provided exceptional customer service. Be ready to discuss how you handled difficult situations or resolved customer complaints, as this will showcase your problem-solving skills.
✨Show Off Your IT Skills
As the job requires being IT literate, be prepared to discuss any relevant software or tools you’ve used in past roles. If you have experience with customer relationship management (CRM) systems, mention that too!
