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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the Export team.
- Company: Established British manufacturer with a strong sustainability focus.
- Benefits: Competitive salary of £27,000 plus bonus and career growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Customer service experience and excellent communication skills required.
- Other info: Fluency in additional languages is a plus; IT skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
FRENCH SELECTION (FS)
Customer Service Administrator
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8191CS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8191CS
The company:
A long-standing British manufacturer with international operations and a key focus on sustainability.
Main duties:
To provide outstanding customer service to clients and support the Export department.
The role:
– To respond to customer enquiries in a timely manner to ensure any issues are resolved
– To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
– To process orders through the system and follow up as necessary
– To support internal departments with product or stock information
– To ensure customer information is recorded accurately and update on they system when necessary
– To monitor outstanding orders and follow up accordingly
The candidate:
– Previous customer service experience – Essential
– Additional European languages is beneficial (French, Spanish, German or Italian)
– Excellent communication and interpersonal skills
– Dynamic, confident and motivated candidate
– IT literate
The salary: £27,000 per annum plus bonus
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Customer Service Administrator in Burnley employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Burnley
✨Tip Number 1
Get to know the company! Research their values and sustainability efforts. When you show genuine interest in what they do, it’ll really stand out during your interview.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly will help you shine. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Don’t forget to highlight your language skills! If you speak any additional languages, make sure to mention them. It could give you an edge over other candidates, especially in a diverse environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find the job reference: 8191CS to make sure you’re applying for the right position.
We think you need these skills to ace Customer Service Administrator in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your previous customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've provided outstanding customer service in the past, and don’t forget to mention any language skills you have!
Be Clear and Concise: When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply through our website. Head over to the vacancies page, search for job reference 8191CS, and submit your application there. We can't wait to hear from you!
How to prepare for a job interview at French Selection UK
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to resolve issues and provide excellent service.
✨Show Off Your Language Skills
If you speak any additional languages, especially French, Spanish, German, or Italian, make sure to highlight this during the interview. Companies love candidates who can communicate with a diverse clientele, so be prepared to demonstrate your language proficiency.
✨Familiarise Yourself with the Company
Do some research on the company’s focus on sustainability and its products. Understanding their values and offerings will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you. Ask about team dynamics, growth opportunities, or how they measure success in the customer service department.
