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- Tasks: Deliver top-notch customer service and support in a dynamic environment.
- Company: Join a family-owned health sector manufacturer focused on sustainability.
- Benefits: Earn up to £26,000 pro rata plus bonuses and enjoy flexible hours.
- Why this job: Be the first point of contact and make a real difference for customers.
- Qualifications: Experience in sales and customer service; fluent in German is a plus.
- Other info: Great opportunity for growth in a supportive and proactive team.
The predicted salary is between 15600 - 18240 £ per year.
Location: Corby
Salary: up to £26,000 per annum pro rata plus bonus
The company: A family-owned manufacturer in the health sector with a strong focus on sustainability.
Main duties: To provide excellent customer service and administrative support.
The role:
- Act as the first point of contact for private customers, affiliates and wholesalers.
- Process orders through the system and communicate order status with customers.
- Manage the sales process from initial enquiry through to final delivery.
- Liaise with the logistics and fulfilment team to ensure smooth operations and communicate lead times effectively.
- Generate and follow up on leads to expand and grow the partner network and affiliate program.
- Make proactive calls to ensure customer satisfaction and retention and identify areas for upselling.
The candidate:
- Experience in a Sales and Customer Service role - Essential
- Fluent in German to high business standard (written and spoken) - Beneficial
- Excellent communication skills
- Motivated, Proactive and Dynamic personality
- IT Literate and confident with Microsoft Office
The salary: up to £26,000 per annum pro rata plus bonus.
Customer Service Representative (Part Time) in Corby employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (Part Time) in Corby
✨Tip Number 1
Get to know the company before your interview! Research their values, especially their focus on sustainability. This will help you connect your answers to what they care about and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when handling customer queries during the interview.
✨Tip Number 3
Be ready to share specific examples from your past experience. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your proactive and dynamic personality!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re following their preferred process, which can give you an edge over other candidates.
We think you need these skills to ace Customer Service Representative (Part Time) in Corby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Just head over to the vacancies page and search for job reference: 8220CS.
How to prepare for a job interview at French Selection UK
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, especially their focus on sustainability, and be ready to discuss how you can contribute to their mission. This shows genuine interest and helps you connect your skills to their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service abilities. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your proactive and dynamic personality, which is exactly what they’re looking for.
✨Practice Your Communication
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Be Ready for Role-Specific Questions
Expect questions related to order processing, managing customer inquiries, and liaising with logistics teams. Brush up on relevant terminology and processes so you can speak knowledgeably about how you would handle these tasks. This preparation will help you stand out as a candidate who is ready to hit the ground running.
